Lead Digital Platforms and Consumer AI

Pune - India

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Purpose	To strategically drive cross-functional alignment by collaborating Technology Content Deign QA SEO and Business teams to ensure seamless integration of vernacular capabilities across digital platforms for both App and Website. To establish and enforce robust execution frameworks governance models and standardized processes that enable efficient and high-quality implementation which should sustain localization strategies that enhance user accessibility engagement and experience across the App and Website. To support and advance the organizations broader digital accessibility and localization roadmap by monitoring progress mitigating risks and driving continuous improvement initiatives.
Duties and Responsibilities	Program Governance & Planning: Establish and manage project governance frameworks implementation roadmaps timelines and delivery milestones for vernacular language initiatives across digital platforms. Cross-Functional Stakeholder Management: Drive alignment and collaboration across Product Technology Content UX Marketing and Business teams to ensure seamless execution of vernacular implementation initiatives. Execution Monitoring & Delivery Assurance: Track project progress manage dependencies identify risks and ensure timely and quality delivery of vernacular features across App and Website. Localization Strategy & Process Standardization: Develop scalable localization and translation workflows ensuring consistency quality and efficiency in vernacular content deployment. Performance Tracking & Reporting: Define KPIs monitor program performance and provide regular leadership updates on progress risks and impact of vernacular initiatives. Quality & User Experience Oversight: Ensure vernacular implementations meet linguistic accuracy cultural relevance usability standards and overall customer experience expectations. Risk & Issue Management: Proactively identify implementation risks operational challenges and resource constraints while driving mitigation and resolution strategies. Continuous Improvement & Innovation: Identify opportunities to enhance vernacular delivery frameworks leverage automation tools and adopt best practices to improve scalability and efficiency.
Key Decisions / Dimensions	Prioritization of Vernacular Initiatives: Deciding implementation sequence language prioritization and feature rollout based on business impact customer demand and organizational strategy. Project Planning & Execution Approach: Determining project timelines implementation methodologies delivery frameworks and resource allocation to ensure effective execution. Localization & Implementation Frameworks: Selecting and standardizing localization processes translation workflows tools and quality assurance mechanisms. Risk Mitigation & Issue Resolution: Making decisions on escalation paths contingency planning and corrective actions to address delivery risks delays or quality concerns. Stakeholder Alignment & Trade-off Management: Balancing business expectations technical feasibility timelines and resource constraints while making informed trade-off decisions. Quality & User Experience Standards: Defining acceptance criteria quality benchmarks and user experience standards for vernacular implementation across platforms. Performance Measurement & Reporting Metrics: Deciding KPIs success metrics and reporting frameworks to evaluate effectiveness and impact of vernacular initiatives.
Major Challenges	Cross-Functional Coordination Complexity: Managing alignment across multiple teams such as Product Technology Content UX and Business while balancing competing priorities and timelines. Scalability Across Multiple Languages: Ensuring consistent quality accuracy and user experience while scaling vernacular implementation across diverse languages and regional nuances. Content & Localization Quality Management: Maintaining linguistic accuracy cultural relevance and contextual correctness across platforms while managing high content volumes and frequent updates. Technology & Platform Constraints: Navigating system limitations integration dependencies and technical challenges associated with enabling multi-language support across App and Website. Stakeholder Expectation Management: Balancing business expectations delivery timelines and resource availability while ensuring program goals are met effectively. Process Standardization & Governance Adoption: Driving adherence to standardized localization processes and governance frameworks across teams with varying levels of maturity and priorities.
Required Qualifications and Experience	Qualifications Graduate degree in Business Management Technology Engineering or related discipline. Postgraduate qualifications in Management Program Management or Digital Transformation is desirable. Experience 812 years of experience in Product Management Digital Banking Fintech or Financial Services platforms. Experience in managing cross-functional digital initiatives preferably in localization multilingual or customer experience transformation programs will be preferred. Exposure to App and Website product lifecycle and digital platform delivery processes. Knowledge Understanding of project governance frameworks PMO best practices and delivery methodologies (Agile / Waterfall / Hybrid). Knowledge of localization and translation workflows vernacular content deployment and multilingual user experience principles. Familiarity with digital product development lifecycle release management and change management processes. Understanding of quality assurance standards and performance measurement frameworks. Skills Proficiency in project management tools (e.g. JIRA Confluence MS Project or equivalent). Working knowledge of localization or translation management tools is preferred. Strong data analysis and reporting skills using tools such as Excel dashboards or reporting platforms. Basic understanding of digital platforms mobile applications and website architecture. / Core Competencies Strong stakeholder management and cross-functional collaboration skills. Excellent planning organization and execution tracking capabilities. Strong problem-solving and risk management orientation. Effective communication and presentation skills. Ability to manage multiple priorities in a fast-paced environment. Attention to detail with strong quality orientation.

Job PurposeTo strategically drive cross-functional alignment by collaborating Technology Content Deign QA SEO and Business teams to ensure seamless integration of vernacular capabilities across digital platforms for both App and Website. To establish and enforce robust execution frameworks governanc...

Job Purpose	To strategically drive cross-functional alignment by collaborating Technology Content Deign QA SEO and Business teams to ensure seamless integration of vernacular capabilities across digital platforms for both App and Website. To establish and enforce robust execution frameworks governance models and standardized processes that enable efficient and high-quality implementation which should sustain localization strategies that enhance user accessibility engagement and experience across the App and Website. To support and advance the organizations broader digital accessibility and localization roadmap by monitoring progress mitigating risks and driving continuous improvement initiatives.
Duties and Responsibilities	Program Governance & Planning: Establish and manage project governance frameworks implementation roadmaps timelines and delivery milestones for vernacular language initiatives across digital platforms. Cross-Functional Stakeholder Management: Drive alignment and collaboration across Product Technology Content UX Marketing and Business teams to ensure seamless execution of vernacular implementation initiatives. Execution Monitoring & Delivery Assurance: Track project progress manage dependencies identify risks and ensure timely and quality delivery of vernacular features across App and Website. Localization Strategy & Process Standardization: Develop scalable localization and translation workflows ensuring consistency quality and efficiency in vernacular content deployment. Performance Tracking & Reporting: Define KPIs monitor program performance and provide regular leadership updates on progress risks and impact of vernacular initiatives. Quality & User Experience Oversight: Ensure vernacular implementations meet linguistic accuracy cultural relevance usability standards and overall customer experience expectations. Risk & Issue Management: Proactively identify implementation risks operational challenges and resource constraints while driving mitigation and resolution strategies. Continuous Improvement & Innovation: Identify opportunities to enhance vernacular delivery frameworks leverage automation tools and adopt best practices to improve scalability and efficiency.
Key Decisions / Dimensions	Prioritization of Vernacular Initiatives: Deciding implementation sequence language prioritization and feature rollout based on business impact customer demand and organizational strategy. Project Planning & Execution Approach: Determining project timelines implementation methodologies delivery frameworks and resource allocation to ensure effective execution. Localization & Implementation Frameworks: Selecting and standardizing localization processes translation workflows tools and quality assurance mechanisms. Risk Mitigation & Issue Resolution: Making decisions on escalation paths contingency planning and corrective actions to address delivery risks delays or quality concerns. Stakeholder Alignment & Trade-off Management: Balancing business expectations technical feasibility timelines and resource constraints while making informed trade-off decisions. Quality & User Experience Standards: Defining acceptance criteria quality benchmarks and user experience standards for vernacular implementation across platforms. Performance Measurement & Reporting Metrics: Deciding KPIs success metrics and reporting frameworks to evaluate effectiveness and impact of vernacular initiatives.
Major Challenges	Cross-Functional Coordination Complexity: Managing alignment across multiple teams such as Product Technology Content UX and Business while balancing competing priorities and timelines. Scalability Across Multiple Languages: Ensuring consistent quality accuracy and user experience while scaling vernacular implementation across diverse languages and regional nuances. Content & Localization Quality Management: Maintaining linguistic accuracy cultural relevance and contextual correctness across platforms while managing high content volumes and frequent updates. Technology & Platform Constraints: Navigating system limitations integration dependencies and technical challenges associated with enabling multi-language support across App and Website. Stakeholder Expectation Management: Balancing business expectations delivery timelines and resource availability while ensuring program goals are met effectively. Process Standardization & Governance Adoption: Driving adherence to standardized localization processes and governance frameworks across teams with varying levels of maturity and priorities.
Required Qualifications and Experience	Qualifications Graduate degree in Business Management Technology Engineering or related discipline. Postgraduate qualifications in Management Program Management or Digital Transformation is desirable. Experience 812 years of experience in Product Management Digital Banking Fintech or Financial Services platforms. Experience in managing cross-functional digital initiatives preferably in localization multilingual or customer experience transformation programs will be preferred. Exposure to App and Website product lifecycle and digital platform delivery processes. Knowledge Understanding of project governance frameworks PMO best practices and delivery methodologies (Agile / Waterfall / Hybrid). Knowledge of localization and translation workflows vernacular content deployment and multilingual user experience principles. Familiarity with digital product development lifecycle release management and change management processes. Understanding of quality assurance standards and performance measurement frameworks. Skills Proficiency in project management tools (e.g. JIRA Confluence MS Project or equivalent). Working knowledge of localization or translation management tools is preferred. Strong data analysis and reporting skills using tools such as Excel dashboards or reporting platforms. Basic understanding of digital platforms mobile applications and website architecture. / Core Competencies Strong stakeholder management and cross-functional collaboration skills. Excellent planning organization and execution tracking capabilities. Strong problem-solving and risk management orientation. Effective communication and presentation skills. Ability to manage multiple priorities in a fast-paced environment. Attention to detail with strong quality orientation.

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Bajaj Finance Limited

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