Senior AI & ML Engineer

Are you passionate about AI and eager to drive innovation in a fast-paced impact-driven environment Do you have experience developing AI-powered applications and enjoy mentoring others If so we invite you to join Nexthink as a Senior AI & ML Engineer!

As a senior member of the AI team you will drive architectural decisions establish best practices and deliver robust scalable AI systems with a strong focus on AI-powered and agentic applications in production environments.

Responsibilities

• Lead AI Development Own the end-to-end design development and operation of production-grade AI/ML solutions including ML and NLP models LLM RAG and multi-agent systems. Make key architectural decisions across model selection training strategies retrieval mechanisms orchestration layers and infrastructure.
• AI done right Create evaluations and define metrics of success using cutting edge AI platforms.
• MLOps - Implement and manage MLOps practices to streamline the deployment monitoring and maintenance of models and in production environments.
• Collaboration & Leadership Work closely with software engineers data scientists and product teams to align AI capabilities with business needs.
• Mentorship & Coaching Guide and support more junior AI engineers fostering a culture of learning and knowledge sharing.

Qualifications :

• Bsc/Masters degree in Computer Science Machine Learning Data Science or a related field.
• Hands-on experience in LLM-powered production applications or ML/NLP applications.
• Strong proficiency in Python and AI frameworks
• Strong understanding of machine learning fundamentals (supervised/unsupervised learning optimization model evaluation).
• Solid experience with NLP systems (text classification embeddings retrieval systems semantic search etc.).
• Hands-on MLOps experience: reproducible pipelines experiment tracking automated evaluation monitoring CI/CD for models and AI artifacts.
• Solid understanding of AI model fine-tuning optimization and evaluation.
• Proven experience with AWS and cloud-based AI deployments.
• Strong communication skills in English capable of explaining complex AI concepts to technical and non-technical stakeholders - we believe in learning by sharing
• Knowledge of reinforcement learning retrieval-augmented generation (RAG) and multi-agent AI architectures.
• Strong data intuition: ability to inspect raw logs design metrics and quickly identify quality regressions
• Excellent problem-solving skills and ability to work in a fast-paced collaborative environment.

Strong Plus

• Strong AWS (or equivalent cloud platform) experience for scalable AI infrastructure.
• Experience optimizing models for latency throughput and cost.
• Experience fine-tuning large language models.
• Familiarity with multi-agent systems and orchestration frameworks.
• Experience designing AI systems in enterprise or B2B environments.

 If youre excited about pushing the boundaries of AI and mentoring the next generation of engineers wed love to hear from you! Even if you dont meet every requirement we encourage you to applywe value expertise passion and the drive to learn.

Additional Information :

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works giving our customers IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics automation and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges create ever more productive workplaces and deliver happy satisfied employees in the digital workplace.

With over 1000 employees across 5 continents Nexthink operates as One Team connecting collaborating and innovating to continuously grow. We call our employees Nexthinkers and our commitment to diversity inclusion and equity is second to none. We currently have over 75 nationalities working with us from all cultures and backgrounds speaking many different languages.

If you are looking for a change and like a nice atmosphere lots of challenges and having fun while working this is a great opportunity for you!Check what we offer: 

• Permanent Contract and a competitive compensation package. 

• Health insurance through our partnership with ACKO including OPD coverage for dental vision health check-ups consultations and pharmacy expenses. 

• Hybrid work model balancing office and remote work with a structured approach for new hires to foster connections and onboarding. 

• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22days of holidays we offer). Plus company-paid bank holidays (12) sick days (10-30) bereavement leave (5) and 3 days per year for volunteering. 

• Free access to professional training platforms to explore your interests and enhance your skills. 

• Stay covered against accidents bodily injuries and disabilities with our personal accident insurance policy providing assurance with coverage up to three times your annual CTC. 

• New mothers are entitled to up to 26 weeks of maternity leave with the flexibility to use up to 8 weeks before the expected delivery and the remaining 18 weeks after. Birth fathers can take 6 weeks of paternity leave while adoptive parents are eligible for 26 weeks of leave for mothers and 6 weeks for fathers. 

• Under the Payment of Gratuity Act receive gratuity at the rate of 15 days of basic pay for every completed year of service provided youve been employed by the company for a minimum of 5 years. Gratuity is payable at retirement or resignation based on your last drawn basic pay. 

• Bonuses for referring successful hires after three months of continuous employment. 

Please note that not all the benefits listed above are available for temporary contract and internship roles. To ensure you have the most up-to-date information we recommend checking with your Recruitment Partner. 

Remote Work :

No

Employment Type :

Full-time