Senior Director of Donor Stewardship

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profile Job Location:

Bronx, NY - USA

profile Monthly Salary: $ 110000 - 120000
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

NYBG Job Description

Title

Reports to

Senior Director of Donor Stewardship

Associate Vice President for Advancement Operations

Position Summary:

The Senior Director of Donor Stewardship at The New York Botanical Garden (NYBG) is responsible for the design delivery and execution of a best-in-class stewardship program that deepens donor relationships clearly communicates philanthropic impact and supports NYBGs mission and fundraising priorities.

This is a hands-on leadership role that combines strategic vision with significant day-to-day execution. The Senior Director directly oversees and contributes to gift acknowledgments tailored stewardship impact reporting and donor recognition while managing and mentoring a small team and partnering closely with frontline fundraisers and colleagues in finance programs and communications.

The role ensures donors at all levels from annual supporters to principal and planned gift donors receive compelling timely accurate compliant and meaningful stewardship experiences that reflect NYBGs values scientific leadership and public service mission.

Specific Duties & Responsibilities:

Stewardship Program Execution & Oversight

  • Lead the end-to-end execution of NYBGs donor stewardship program ensuring consistency quality and timeliness across all donor segments.
  • Personally draft review and approve high-level and complex acknowledgments stewardship reports and donor communications
  • Ensure stewardship activities support NYBGs messaging and fundraising goals donor strategies and long-term relationship building.

Gift Acknowledgment & Compliance

  • Oversee all gift acknowledgment processes ensuring letters meet IRS requirements and NYBG standards for accuracy clarity and personalization.
  • Partner closely with Advancement Operations and Finance to ensure correct recording acknowledgment language and compliance with donor preferences and all relevant regulations.
  • Regularly review and update acknowledgment templates and processes to reflect regulatory changes and best practices.
  • Partner with Advancement Operations to maintain accurate stewardship records recognition preferences and donor intent documentation in Raisers Edge NXT.

Impact Reporting & Donor Communication

  • Lead the preparation of custom and standard impact reports translating NYBGs work in horticulture science education and community outreach into clear compelling donor-centered narratives.
  • Collaborate directly with program staff scientists educators and Finance to gather accurate data and narratives for donor reporting.
  • Write and produce stewardship communications that balance storytelling accountability and institutional voice.
  • Use multi-media channels to innovate and expand on NYBGs donor stewardship program including overseeing the monthly Science webinar.

Team Leadership & Daily Management

  • Manage mentor and support a small stewardship team remaining closely involved in their work and outputs.
  • Set clear expectations review work for quality and compliance and provide ongoing coaching.
  • Foster a collaborative service-oriented culture focused on excellence and continuous improvement.

Qualifications:

  • Bachelors degree required
  • 8-10 years of progressive experience in donor stewardship donor relations advancement operations and/or related areas of nonprofit development.
  • Exceptional writing editing and proof-reading skills.
  • Proven project management skills and ability to manage multiple priorities deadlines and stakeholders with strong attention to detail.
  • Demonstrated experience personally executing stewardship deliverables in a complex nonprofit environment.
  • Strong working knowledge of IRS regulations related to charitable gifts acknowledgments and donor benefits.
  • Experience working with a CRM; Raisers Edge NXT preferred.
  • Experience supervising staff while remaining actively involved in day-to-day work.
  • Strong interpersonal skills and ability to partner effectively across departments and work styles.
  • Demonstrated judgment discretion and commitment to maintaining data confidentiality.
  • Eagerness to work in a mission-driven multi-generational and diverse team environment.
  • Willingness to work occasional evenings/weekends in support of events or critical Advancement operations.
  • Valid drivers license required.

Preferred Qualifications

  • Familiarity with endowed funds restricted gifts and donor agreements.
  • Prior experience in a comparable cultural scientific or educational institution.

Physical Demands & Work Environment:

While performing the duties of this position the employee is required to at minimum stand walk sit work outdoors under a variety of weather conditions and occasionally work under moderate or loud work conditions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Baseline Work Schedule:

Monday through Friday 9am to 5pm. Hybrid work options are available for this role.

Salary: Commensurate with experience within the range of $110000-$120000


Required Experience:

Exec

NYBG Job DescriptionTitleReports toSenior Director of Donor StewardshipAssociate Vice President for Advancement OperationsPosition Summary:The Senior Director of Donor Stewardship at The New York Botanical Garden (NYBG) is responsible for the design delivery and execution of a best-in-class stewards...
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Key Skills

  • Crisis Management
  • Marketing
  • Public Relations
  • Fundraising
  • Media Relations
  • Constant Contact
  • Strategic Planning
  • Social Media Management
  • Team Management
  • Public Speaking
  • Wordpress
  • Writing Skills

About Company

Experience The New York Botanical Garden, New York’s iconic living museum, educational institution, and cultural attraction.

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