About the Voith Group
The Voith Group is a global technology company. With its broad portfolio of systems products services and digital applications Voith sets standards in the markets of energy paper raw materials and transport & automotive. Founded in 1867 the company today has around 22000 employees sales of 5.2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.
Voith US Inc. is hiring for:
Director of Regional HR GBS NA
York PA
Interested to learn about Voith Check out our video Voith Careers on YouTube.
Reasons youll love working here:
Flexibility with Work/Life Balance
Competitive Compensation and Benefits Package
401K with generous company match
Climate-Neutral Footprint Worldwide
Tuition reimbursement
Summary:
The role focuses on ensuring highquality efficient and customeroriented delivery of defined HR services within the region while further developing and scaling the HR GBS operating model. It includes leading and developing a highperforming Regional HR GBS team and driving service excellence through compliance automation and process standardization. Success in this position also requires close collaboration with Regional HR Global HR Operations Regional GBS and key business stakeholders to enable seamless aligned service delivery.
Responsibilities:
1. Service Delivery & Scope Expansion approx. 30%
- Ensure efficient and highquality delivery of all defined HR services
- Manage the operational HR service portfolio (e.g. P&C Administration Payroll Benefits Recruiting Support Mobility)
- Identify opportunities for service expansion (migration insourcing transfer from People BPs or the business)
- Promote a strong service culture within the team
2. Performance Management & Governance approx. 20%
- Accountability for SLAs KPIs and reporting
- Ensure compliance with internal and external requirements
- Establish robust governance structures to safeguard process and service quality
- Secure and continuously improve data quality
3. Process Optimization & Efficiency approx. 20%
- Standardize and harmonize P&C processes within the region
- Identify and implement optimization opportunities through automation selfservices and technology
- Evaluate efficiency and scalability options (e.g. outsourcing bestcost approaches)
- Support global process and operatingmodel initiatives
4. People Leadership & Culture approx. 20%
- Lead coach and develop a regional HR GBS team
- Build clear role profiles competencies and career paths
- Foster a performanceoriented serviceoriented and collaborative culture
- Drive engagement talent development and succession planning
5. Stakeholder & Customer Management approx. 10%
- Manage all key interfaces effectively (HR BPs HR Centers of Expertise Regional GBS Business)
- Ensure a highquality service and customer experience
- Maintain proactive communication expectation management and escalation management
- Serve as a trusted partner to HR and business leadership
Additional Responsibilities:
- Participate in global HR Operations projects and transformation initiatives
- Support audits internal controls and risk assessments
- Prepare analyses business cases and management briefs
- Contribute to HR technology and digitalization initiatives
Required Qualifications & Experience
- Bachelors degree in Human Resources Business Administration or a related field
- Extensive leadership experience ideally in (HR) Shared Services/ Global Business Solutions or comparable HR operations environments
- Proven expertise in HR Administration Payroll HCM-Systems in North America; knowledge of regional compliance requirements is essential
- Experience in Dayforce SAP/SuccessFactors and UKG PeopleDoc beneficial
- Experience with HR service transitions migrations and operating model transformations
- Strong background in process optimization automation and HR technology
- Demonstrated ability to lead and develop big diverse teams in a service-driven environment
Key Competencies
- Strong customer and service orientation
- Strategic thinking combined with hands-on execution capability
- Excellent stakeholder management and communication skills
- Change management and continuous improvement mindset
- Analytical KPI-driven and cost-conscious approach
Voith US Inc. is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin protected veteran status or any other classification protected by federal state or local law. We welcome everyone to apply especially those individuals who are underrepresented in the industry including people of color LGBTQI community women individuals with disabilities (both seen and unseen) Veterans people of any age or family status. We embrace the competitive advantage that diversity brings and we strive to create a working environment that is inclusive of thought and talent.