Sr. Account Manager Commercial Lines

Job Summary:
Senior level Account Manager within the Large Commercial Lines space performs more routine responsibilities and is the primary point of contact for clients they oversee. Occasionally supports Account Executives with Clients that require extensive administrative service.

Responsibilities:
Perform daily service on assigned task by Client Advisors and/or Account Executives with the agencys written procedures including but not limited to:

• Lead day-to-day service and stewardship of a designated book of large and complex commercial accounts ensuring all client needs are addressed in alignment with agency procedures and service standards.

• Oversee and execute the full renewal lifecycle including data collection exposure analysis marketing strategy development carrier negotiations and delivery of comprehensive renewal proposals.

• Manage new business marketing efforts collaborating with Producers and Account Executives to design placement strategies prepare carrier submissions evaluate quotes and secure optimal program structures.

• Review and analyze policy audits ensuring accuracy and proactively addressing discrepancies with carriers and clients.

• Ensure accuracy and completeness of all policy documents endorsements and binders confirming coverage terms reflect negotiated and ordered conditions.

• Provide expert-level client support responding promptly to inquiries carrier requests and service needs while delivering proactive guidance to strengthen client relationships.

• Issue and manage certificates endorsements policies ID cards and other coverage documents ensuring compliance and timely delivery.

• Maintain precise documentation of all client activities communications and transactions within the agency management system (Applied EPIC) ensuring data integrity and audit readiness.

• Utilize agency technology platforms including upload/download and interface capabilities to enhance workflow efficiency and accuracy.

• Serve as a strategic partner to Producers and Account Executives communicating key account developments identifying potential service issues and elevating risks or concerns to leadership when appropriate.

• Stay current on industry trends carrier appetites and underwriting guidelines applying sound judgment and market knowledge to support client placements and coverage recommendations.

• Maintain deep expertise in commercial insurance coverages and policy language ensuring the ability to advise clients on program structure coverage adequacy and emerging exposures.

• Support continuous improvement initiatives including workflow enhancement training and cross-functional collaboration while providing mentorship to junior team members as needed.

• Perform additional duties and serve as backup support for other team members or functions as requested by leadership.

Requirements:

• 5 years experience with Commercial Lines Property & Casualty required

• Strong organizational skills- ability to prioritize and be proactive

• Computer skills specifically Microsoft Word Outlook and Excel

• Excellent verbal and written communication skills as well as strong interpersonal skills

• Mathematical Skills: Ability to calculate figures and amounts such as discounts interest premiums commissions proportions and percentages

• Reasoning Skills: Ability to solve practical problems interpret a variety of instructions and deal with a variety of variables furnished in written oral diagram or schedule form

• Applied Systems / EPIC experience a plus

Education/Experience:

• High School diploma required Associate Degree or higher preferred.

• Active Property & Casualty License required

• CRIS CPCU or special training course completion a plus.

#LI-dk1

#LI-Hybrid

Candidates should be comfortable with an on-site presence to support collaboration team leadership and cross-functional partnership.

Why Join Us:

At Acrisure were building more than a business were building a community where people can grow thrive and make an impact. Our benefits are designed to support every dimension of your life from your health and finances to your family and future.

Making a lasting impact on the communities it serves Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Childrens Hospital in Grand Rapids Michigan UPMC Childrens Hospital in Pittsburgh Pennsylvania and Blythedale Childrens Hospital in Valhalla New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks including:

• Physical Wellness: Comprehensive medical insurance dental insurance and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race color religion sex national origin disability or protected veteran status. Applicants may request reasonable accommodation by contacting .

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome your new opportunity awaits you.