Job Title:Process Improvement Manager
Location:AustinTexas - Hybrid
Job Description:
- Translate optimized processes into functional and non-functional specifications for a new modular or low-code technology solution.
- Work with product teams to ensure process requirements are reflected in the design and architecture of new tools.
- Conducting an end-to-end review of selected business processes across designated departments or functional areas.
- Engaging stakeholders to gather insights on process pain points bottlenecks and improvement opportunities.
- Documenting As-Is workflows and analyzing them using Lean and Six Sigma methodologies.
- Designing optimized To-Be workflows and transition plans.
- Providing data-driven recommendations to improve process efficiency reduce waste and enhance functionality.
- Establishing metrics to track improvements and ROI.
- Facilitating working sessions process mapping workshops and training as needed.
- Collaborating with IT and operations teams to align process improvement plans with system capabilities.
- Supporting the development of implementation roadmaps and change management strategies.
II. CANDIDATE SKILLS AND QUALIFICATIONS
| Minimum Requirements: Candidates that do not meet or exceed theminimumstated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. | ||
| Years | Required/Preferred | Experience |
| 8 | Required | Process engineering operations optimization or business process improvement |
| 5 | Required | Evaluating current state processes and optimizing processes |
| 1 | Required | Specifying software system requirements to design improved solutions |
| 1 | Required | Six Sigma Black Belt certification |
| 1 | Required | Proven track record of leading process transformation initiatives in large organizations |
| 1 | Required | Proficiency in process modeling tools (e.g. Visio etc.) |
| 1 | Required | Strong facilitation communication and stakeholder management skills |
| 1 | Required | Experience with operational metrics workflow optimization and cross-functional team collaboration |
| 1 | Preferred | Experience in regulated or government environments |
| 1 | Preferred | Familiarity with process automation or low-code tools |
| 1 | Preferred | Lean certification |