Technical Support Specialist with German and English (247 shifts, incl. weekends)

Plovdiv - Bulgaria

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Akkodis is a global digital engineering consulting company that enables organizations to innovate and accelerate by applying technology to redefine how processes and products are developed powered and optimized. With deep expertise across AI data cloud edge and software engineering we combine technology and talent to deliver end-to-end solutions from strategy and consulting to talent development and implementation. Our commitment to Akkodis Intelligence helps businesses connect the exponential power of technology with the irreplaceable strengths of human thinking and collaboration. Part of the Adecco Group and headquartered in Switzerland Akkodis brings together 50000 engineers and tech consultants in over 30 countries with services that span Consulting Talent Solutions and Academy. With a cross-sector view and strong delivery capabilities Akkodis empowers businesses to solve complex challenges and achieve sustainable impact.

About the Job

You have the chance to start or accelerate your career in one of the biggest global IT companies and the only one that provides customer support working for corporate clients. This is an opportunity to join like minded people expand your capabilities and learn from the best in class professionals whilst having the mentorship that will help you go beyond your expectations. By joining the company you will develop your professional path as part of our brave professionals always pushing boundaries and paving new ways to build a better smarter future.

Responsibilities:

Handling Business Clients Technical requests
Focusing on customer expectations and satisfaction
Analyzing clients problems and providing relevant solutions
Collaborating with other team members to provide high-quality support

Requirements:

Fluent in German confident in English
Proficient in Microsoft Office
Willing to communicate with business customers
Willing to work 12-hour shifts including weekends
Interested in resolving technical issues
Education in a relevant field

What we offer:

Competitive remuneration package
Referral bonus program
24 days annual paid leave
Additional health insurance (outpatient & hospital medical care dental care coverage of dioptric glasses and more)
Free Psychological Counselling via Green Line and on the spot
Newborn or newly adopted child bonus
Food vouchers - 76.70EUR /month
Upskilling & reskilling training programs and e-learning hub
Recognition awards
Sports cards (partially covered by the employer) and company sports initiatives
Special company discounts
Various social and charity initiatives

The future is here for the making. Are you ready

Lets make the incredible happen.

Required Experience: