Director of Membership Planning

About the Role:

The Director of Planning Subscription is responsible for leading the financial inventory and strategic planning of the companys subscription business inclusive of the core subscription and add-ons businesses. This role owns demand forecasting inventory and margin management and long-range strategy to ensure profitable growth while delivering a best-in-class member experience. The Director partners closely with Merchandising Finance Marketing Operations and Product to align strategy manage risk and optimize outcomes across the full subscription ecosystem.

This position reports to the Vice President of Planning and is based in the New York City metropolitan area. Working mostly remote with Tuesdays onsite (in NYC).

What Youll Be Doing:

• Design and lead planning strategy for both thesubscription and add-ons businesses aligned to AOP long-range plans and company growth objectives
• Translate high-level business goals into executable inventory margin and demand strategies across multiple revenue streams
• Identify risks and opportunities across subscription cadence add-on attach rates and inventory exposure proactively recommending course corrections
• Own scenario planning and trade-off analysis to support decision-making in dynamic environments

• Oversee end-to-end inventory planning for subscription programsand add-ons ensuring optimal in-stock levels while minimizing excess and obsolescence
• Lead demand forecasting and inventory flow strategies across core boxes replenishment and add-on offerings
• Balance customer experience warehouse capacity and cash flow considerations across all subscription-related inventory
• Drive improvements in inventory efficiency turns and utilization

• Own margin performance across thesubscription and add-ons portfolio including cost modeling pricing promotional levers and attach-rate economics
• Partner with Finance to manage budgets forecasts and variance analysis
• Evaluate unit economics at both the program and portfolio level to ensure profitability
• Influence assortment and purchasing decisions to optimize margin outcomes

• Act as a key thought partner to Merchandising Marketing Operations Product and Finance teams on both subscription and add-ons strategies
• Manage and strengthen cross-functional relationships to ensure alignment and execution against shared goals
• Communicate complex financial inventory and performance insights to senior leadership
• Present business performance risks and recommendations to executive stakeholders

• Lead complex problem solving in ambiguous situations balancing short-term execution with long-term strategy
• Identify process gaps and implement scalable planning tools frameworks and best practices across subscription and add-ons
• Use data-driven insights to refine forecasting inventory flow and attach-rate performance
• Foster a culture of ownership accountability and analytical rigor

• Build mentor and develop a high-performing planning team
• Set clear expectations goals and development plans for direct reports
• Encourage strategic thinking curiosity and cross-functional collaboration

What We Are Looking For:

• 812 years in planning finance merchandising or related roles
• Deep expertise ininventory management and demand forecasting within subscription and add-on or ancillary revenue models
• Strongmargin management and financial acumen with end-to-end ownership of profitability
• Proven ability instrategy design and long-range planning
• Exceptionalproblem-solving skills in fast-paced and ambiguous environments
• Demonstrated success managingcross-functional relationships and influencing without direct authority
• Advanced analytical and executive communication skills
• Experience leading and developing high-impact teams
• Resilient attitude and entrepreneurial spirit

Bonus if You Have:

• Direct experience owning subscription e-commerce or recurring revenue businesses
  
  

What We Offer: (US version - use as necessary)

• Competitive base salary & bonus program
• Medical dental & vision insurance
• 401(k) plan with company match
• Paid Time Off
• Work from home flexibility
• Free IPSY Extra subscription
• Learning & development programs

EEO Statement: We celebrate diversity and are an equal-opportunity employer. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status disability status or any other protected characteristic.

If you need reasonable accommodation in the application or employment process please contact us.

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