Mgr, Technical Infrastructure Program Manager, DCC Communities

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We have an opening for a Mgr TIPM who will be responsible for leading a team delivering coordinating and prioritizing networking support for data center lifecycle projects which provide capacity and improve our ability to serve customers. This includes developing and implementing scalable data-driven process improvement/automated solutions opportunities to scale manual tasks in the end-to-end processes for lifecycle programs with critical networking dependencies.

The ideal candidate will be an exceptionally strong communicator both written and verbally have prior management experience and possess experience in tactical project management of highly technical initiatives as well as strategic program management.

Candidate must be comfortable supporting project delivery teams networking infrastructure and regional operations teams. Ability to work cross-functional matrix-based teams establish trust with a variety of stakeholders across multiple time zones and develop workflows that eliminate non-value-add activity remove blockers and find creative ways to optimize our existing data centers.

Key job responsibilities
Lead team of TIPMs supporting lifecycle management initiatives
Provide program progress reporting on a regular basis to senior leadership. Articulating root-cause analysis and linking to specific improvement areas.
Summarize escalation support and critical leadership decisions.
Oversee program roadmap including team managing multiple competing projects/programs simultaneously.
Develop plan and build implementation solutions that allow cross functional project collaboration to unblock programs with infrastructure dependencies.
Identify process improvement opportunities and gather user requirements with key internal customers.
Develop standard operating procedures change/communication plans and project/program-level status updates.
Drive adoption with internal customers through effective change management.
Anticipate potential issues and risks and escalate appropriately and in a timely manner.
Remain flexible to changing priorities and open to new ideas.
Keep the customer experience as the primary focus.

About the team
*Why AWS*
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

*Inclusive Team Culture*
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

*Mentorship and Career Growth*
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3 years of project management (including scope schedule budget quality risk and critical path management) experience
- 4 years of project management experience
- Experience managing direct reports

- Experience working in a network planning network construction/implementation or commercial implementation role at an ISP telecoms operator or Hyperscaler

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Herndon - 163500.00 - 221300.00 USD annually
USA WA Seattle - 163500.00 - 221300.00 USD annually