The Benefits Administrator plays a pivotal role in supporting AAA Parkings multi-state operations by administering employee benefits programs managing workers compensation claims and serving as a backup payroll processor. This position ensures accurate timely and compliant administration of benefits and claims while providing excellent support to our employees across diverse operational settings.
This is a hybrid role. (2 days remote 3 days onsite)
Key Responsibilities
Benefits Administration
Oversee administration of medical dental vision life insurance disability coverage flexible spending accounts and retirement plans.
Facilitate new hire enrollment open enrollment and qualifying life event changes for hourly and salaried employees across multiple states.
Serve as the primary point of contact for benefits inquiries provide educational resources and address coverage concerns.
Maintain accurate records in ADP Lyric and submit timely data to carriers and vendors.
Audit benefit invoices resolve discrepancies and collaborate with payroll for accurate deductions.
Ensure compliance with federal and state regulations including ACA COBRA ERISA HIPAA and applicable state mandates.
Support vendor management plan renewals and communications to employees regarding benefits.
Workers Compensation Claim Management
Serve as liaison for workers compensation claims across parking garages hotel properties event venues and shuttle operations.
Submit First Reports of Injury (FROI) accurately and promptly to carriers or third-party administrators.
Collaborate with employees management and insurance partners for claim processing medical follow-ups and return-to-work planning.
Monitor claims status oversee medical documentation manage work restrictions and identify transitional duty opportunities.
Backup Payroll Support
Provide backup support to payroll processing for multi-state operations during absences peak periods or special projects.
Review timesheets verify hours and ensure accurate pay for hourly and salaried employees across all operational areas.
Requirements
Required:
Bachelors degree in HR Labor Relations Business or related field (or equivalent experience).
24 years of experience in benefits administration workers compensation payroll support or HR.
Experience supporting multi-state operations preferred.
Proficiency in HRIS/benefits platforms (ADP or similar).
Knowledge of ERISA COBRA ACA FMLA and other benefits compliance regulations.
Deep understanding of core employee benefits and multi-state workers compensation.
Knowledge of state-specific reporting waiting periods and return-to-work requirements.
Ability to provide clear empathetic support in fast-paced customer-facing environments.
Ability to use sound judgment in navigating complex benefits payroll and injury-related situations and to handle sensitive information with discretion and integrity.
Preferred:
Ongoing training certifications or evidence of continued knowledge-building in HR benefits or payroll.
Experience supporting multi-state operations.
Strong knowledge of benefits compliance regulations.
Experience in the hospitality industry preferred.
Experience engaging with an hourly workforce.
Basic payroll and wage/hour compliance knowledge.
Experience with payroll systems (ADP Lyric Paycom or similar).
CEBS or similar certification; FPC is a plus.
Benefits
Full Benefits Package
Required Skills:
Required: Bachelors degree in HR Labor Relations Business or related field (or equivalent experience). 24 years of experience in benefits administration workers compensation payroll support or HR. Experience supporting multi-state operations preferred. Proficiency in HRIS/benefits platforms (ADP or similar). Knowledge of ERISA COBRA ACA FMLA and other benefits compliance regulations. Deep understanding of core employee benefits and multi-state workers compensation. Knowledge of state-specific reporting waiting periods and return-to-work requirements. Ability to provide clear empathetic support in fast-paced customer-facing environments. Ability to use sound judgment in navigating complex benefits payroll and injury-related situations and to handle sensitive information with discretion and integrity. Preferred: Ongoing training certifications or evidence of continued knowledge-building in HR benefits or payroll. Experience supporting multi-state operations. Strong knowledge of benefits compliance regulations. Experience in the hospitality industry preferred. Experience engaging with an hourly workforce. Basic payroll and wage/hour compliance knowledge. Experience with payroll systems (ADP Lyric Paycom or similar). CEBS or similar certification; FPC is a plus.
The Benefits Administrator plays a pivotal role in supporting AAA Parkings multi-state operations by administering employee benefits programs managing workers compensation claims and serving as a backup payroll processor. This position ensures accurate timely and compliant administration of benefits...
The Benefits Administrator plays a pivotal role in supporting AAA Parkings multi-state operations by administering employee benefits programs managing workers compensation claims and serving as a backup payroll processor. This position ensures accurate timely and compliant administration of benefits and claims while providing excellent support to our employees across diverse operational settings.
This is a hybrid role. (2 days remote 3 days onsite)
Key Responsibilities
Benefits Administration
Oversee administration of medical dental vision life insurance disability coverage flexible spending accounts and retirement plans.
Facilitate new hire enrollment open enrollment and qualifying life event changes for hourly and salaried employees across multiple states.
Serve as the primary point of contact for benefits inquiries provide educational resources and address coverage concerns.
Maintain accurate records in ADP Lyric and submit timely data to carriers and vendors.
Audit benefit invoices resolve discrepancies and collaborate with payroll for accurate deductions.
Ensure compliance with federal and state regulations including ACA COBRA ERISA HIPAA and applicable state mandates.
Support vendor management plan renewals and communications to employees regarding benefits.
Workers Compensation Claim Management
Serve as liaison for workers compensation claims across parking garages hotel properties event venues and shuttle operations.
Submit First Reports of Injury (FROI) accurately and promptly to carriers or third-party administrators.
Collaborate with employees management and insurance partners for claim processing medical follow-ups and return-to-work planning.
Monitor claims status oversee medical documentation manage work restrictions and identify transitional duty opportunities.
Backup Payroll Support
Provide backup support to payroll processing for multi-state operations during absences peak periods or special projects.
Review timesheets verify hours and ensure accurate pay for hourly and salaried employees across all operational areas.
Requirements
Required:
Bachelors degree in HR Labor Relations Business or related field (or equivalent experience).
24 years of experience in benefits administration workers compensation payroll support or HR.
Experience supporting multi-state operations preferred.
Proficiency in HRIS/benefits platforms (ADP or similar).
Knowledge of ERISA COBRA ACA FMLA and other benefits compliance regulations.
Deep understanding of core employee benefits and multi-state workers compensation.
Knowledge of state-specific reporting waiting periods and return-to-work requirements.
Ability to provide clear empathetic support in fast-paced customer-facing environments.
Ability to use sound judgment in navigating complex benefits payroll and injury-related situations and to handle sensitive information with discretion and integrity.
Preferred:
Ongoing training certifications or evidence of continued knowledge-building in HR benefits or payroll.
Experience supporting multi-state operations.
Strong knowledge of benefits compliance regulations.
Experience in the hospitality industry preferred.
Experience engaging with an hourly workforce.
Basic payroll and wage/hour compliance knowledge.
Experience with payroll systems (ADP Lyric Paycom or similar).
CEBS or similar certification; FPC is a plus.
Benefits
Full Benefits Package
Required Skills:
Required: Bachelors degree in HR Labor Relations Business or related field (or equivalent experience). 24 years of experience in benefits administration workers compensation payroll support or HR. Experience supporting multi-state operations preferred. Proficiency in HRIS/benefits platforms (ADP or similar). Knowledge of ERISA COBRA ACA FMLA and other benefits compliance regulations. Deep understanding of core employee benefits and multi-state workers compensation. Knowledge of state-specific reporting waiting periods and return-to-work requirements. Ability to provide clear empathetic support in fast-paced customer-facing environments. Ability to use sound judgment in navigating complex benefits payroll and injury-related situations and to handle sensitive information with discretion and integrity. Preferred: Ongoing training certifications or evidence of continued knowledge-building in HR benefits or payroll. Experience supporting multi-state operations. Strong knowledge of benefits compliance regulations. Experience in the hospitality industry preferred. Experience engaging with an hourly workforce. Basic payroll and wage/hour compliance knowledge. Experience with payroll systems (ADP Lyric Paycom or similar). CEBS or similar certification; FPC is a plus.
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