Document Management Services Manager

Job Summary

The Manager Document Management Services electronically creates revises manages stores and archives documents for clinical services product lines and other organizational departments for the support of resident/patient care and operational functions. Coordinates and collaborates with clinical service leaders to ensure initiatives goals and strategic functions are implemented organization-wide.

Essential Functions

1. Prioritizes various work requests that support all Brookdale product lines and other Brookdale departments requests received by the document management team.
2. Leads the creation implementation revision storage archival communication and attestation process of clinical services policies procedures and other documents that support clinical services product lines and other departments (i.e. Dining Asset Management Human Resources Legal Operations etc.) as requested.
3. Supervises Document Management Specialist(s) to include hires performance management and terminations. Meets regularly with team member(s) to mentor supports and provide feedback on performance and professional development.
4. Works closely with the legal and risk teams to assess company policies and revise as necessary to ensure compliance and minimize company risks.
5. Identifies information across databases and other online repositories to gather and analyze data Ensures conformance with applicable state specific and federal laws regulations and accreditation standards.
6. Responds to legal document discovery requests in a timely manner.
7. Assists with the training and orientation of new document management department associates.
8. Coordinates the planning and agenda for weekly Clinical leadership team meetings and other Clinical Support Center meetings as requested.
9. Completes stretch assignments and special projects including authoring a monthly Clinical Focus communications for the Senior Vice President (SVP) and other assignments as requested to support the Brookdale Clinical Services corporate goals.
10. Manages the quarterly policy and procedure updates for all product types within clinical services and verifies communication of these documents in a timely manner to the clinical and operational teams.
11. Partners with multiple state clinical service leaders or subject matter experts to develop state specific documents to assure compliance with federal state or other regulatory requirements.
12. Responsible for the organization of clinical service documents by formatting storing and archiving for ease of end user electronic access.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.

Education and Experience

• High school diploma or GED certificate required.
• Three years of related technical experience in office Information technology or technical certification in document management required.
• Additional years of relevant experience can be substituted for the education requirement on a year for year basis

Certifications Licenses and other Special Requirements

None.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop kneel crouch or crawl
• Talk or hear
• Vision
• Requires interaction with co-workers residents or vendors

If there are essential functions and responsibilities either required by state or community need please use the Job Description Addendum form.