Assistant Director of Creative Services

Department

Compensation

The Assistant Director of Creative Services provides leadership for the design development and implementation of creative projects including multimedia content graphic design instructional media and digital assets. This role focuses on enhancing the quality accessibility and effectiveness of visual and multimedia elements produced by CIRT through strong project oversight clear processes and collaboration with campus partners. The Assistant Director supervises Creative Services unit leads and supports the development and refinement of workflows that guide media creation ensuring the use of best practices and innovative techniques that streamline production and improve output quality. This position emphasizes operational leadership and coordination for CIRTs Creative Team.

Job Functions

Leadership & Supervision

• Supervise the Video Production Manager Coordinator of Marketing & Publications and IT Support Specialist.

• Provide coaching performance feedback and professional development support for direct reports.

• Ensure effective communication and coordination across CIRTs teams.

Creative Operations & Workflow Management

• Oversee daily operations of video production instructional media development graphic design and creative technology services.

• Use project management software (ClickUp) to organize track and manage Creative Services projects ensuring clear visibility into timelines workloads priorities and project status.

• Develop and maintain processes for efficient project intake scheduling resource allocation and timely delivery of creative assets.

• Ensure adherence to UNFs design branding accessibility and quality standards across all Creative Services outputs.

• Support studio operations equipment usage protocols and digital asset management workflows.

• Stay current with UNFs branding standards and visual identity guidelines to ensure all creative projects align with institutional expectations and maintain a consistent professional presentation across media formats.

Project Coordination & Faculty Support

• Serve as a primary point of contact for Creative Services project scoping timeline planning and expectation setting.

• Collaborate with faculty staff and academic units to determine appropriate media and design solutions for instructional and promotional needs.

• Monitor project progress communicate updates and resolve workflow bottlenecks to ensure timely completion.

Process Development & Continuous Improvement

• Create refine and maintain standardized workflows templates and production guidelines that enhance efficiency and consistency.

• Promote continuous improvement by reviewing the teams work products.

• Working with other CIRT teams leads to identifying operational challenges and implementing solutions that strengthen team productivity and service quality.

Collaboration & Communication

• Partner with the Director and other CIRT leadership to align unit operations with departmental goals.

• Provide operational updates workload metrics and emergent needs to support planning and decision-making.

• Maintain strong relationships with campus partners involved in media production communications and creative technology.

Resource & Technology Support

• Identify equipment software and infrastructure needs to support creative operations and recommend purchases to the Director.

• Assist with lifecycle planning and maintenance of creative production equipment in collaboration with the IT Support Specialist.

Required Qualifications

Marginal Functions

• Support studio operations equipment usage protocols and digital asset management workflows.

• Stay current with UNFs branding standards and visual identity guidelines.

• Provide operational updates workload metrics and emergent needs to support planning and decision-making.

Statement(s) of Understanding

This position requires a background conjunction with the Universitys policy this position may also require a credit check.

The holder of this position is designated as a Responsible Employee pursuant to their role under Title IX. Therefore the incumbent must promptly report allegations of sexual misconduct sexual violence and child sexual abuse by or against any student employee contractor or visitor to the Universitys Title IX Administrator or any divisional Title IX Coordinator

Equal Opportunity

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our building this environment we strive to attract students faculty and staff from a variety of cultures backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information race color religion age sex disability marital status national origin or veteran status in any educational employment social recreational program or activity that it addition UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.

Carnegie

UNF is a Carnegie Community Engaged Institution. This designation celebrates the Universitys collaboration with community partners from the local to the global level. It reflects UNFs mission to contribute to the public good and prepare educated engaged citizens.