Vice President, Operational Manager

JPMorganChase

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profile Job Location:

Bengaluru - India

profile Monthly Salary: Not Disclosed
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Description

Join us as we build the future of digital banking where your expertise shapes seamless customer experiences. Youll be part of a passionate diverse team focused on creating value and driving innovation. At JPMorgan Chase we empower you to grow your career expand your skills and make a real impact. We value curiosity collaboration and a commitment to excellence. Discover an environment where your ideas help redefine whats possible in banking.

As Vice President Operational Manager within the International Consumer Bank at JPMorgan Chase you will be responsible for leading and optimizing business operations. Your role will involve strategic planning team leadership and a focus on technology-driven process improvements. With your extensive experience in operations management you will ensure efficient compliant and cost-effective business processes supporting the organizations growth and success. You will oversee end-to-end client account operations including product transfers (ISA pensions) trading flows and lifecycle administration lead large-scale reconciliations regulatory reporting and cash management to ensure compliance and operational integrity. You will drive process efficiency across marketing client onboarding and vendor engagement.

Job Responsibilities

  • Develop and implement operational strategies aligned with company goals and objectives.
  • Lead and manage cross-functional operational teams fostering a culture of excellence collaboration and continuous improvement.
  • Oversee day-to-day operations including workflow management resource allocation and compliance with all relevant regulations and industry best practices.
  • Monitor and analyze KPIs to identify areas for improvement and implement corrective actions.
  • Stay abreast of emerging technologies and trends in operations management to maintain a competitive edge and drive adoption and integration.
  • Prepare and present operational and financial reports to senior leadership.
  • Establish and maintain strong relationships with internal stakeholders vendors and service providers; monitor performance and address any issues or discrepancies.
  • Recruit train and mentor operational staff promoting professional growth and development; foster a positive and inclusive work environment that encourages teamwork and high performance.

Required Qualifications Capabilities and Skills

  • Bachelors degree Masters degree or MBA.
  • Minimum 10 years of experience in operations management or equivalent industry with at least 5 years in a senior leadership role.
  • Experience in developing and managing operational budgets financial analysis and cost control. Ability to prepare and present operational and financial reports to senior leadership.
  • Strong understanding of workflow optimization resource allocation and regulatory compliance.
  • Proven ability to lead and inspire teams drive change and achieve results in a fast-paced environment.
  • Excellent verbal and written communication skills with the ability to effectively interact with internal and external stakeholders.

Preferred qualifications capabilities and skills

  • Demonstrated working experience with Excel Tableau and/or Alteryx for data analysis and reporting.



Required Experience:

Exec

DescriptionJoin us as we build the future of digital banking where your expertise shapes seamless customer experiences. Youll be part of a passionate diverse team focused on creating value and driving innovation. At JPMorgan Chase we empower you to grow your career expand your skills and make a real...
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Key Skills

  • Change Management
  • Financial Services
  • Growing Experience
  • Managed Care
  • Management Experience
  • Analysis Skills
  • Senior Leadership
  • Performance Management
  • Process Management
  • Leadership Experience
  • negotiation
  • Analytics

About Company

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JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

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