As Medical Director - Utilization (UM) at Astrana Health you will provide clinical oversight and strategic leadership through our utilization review operations to ensure members receive high-quality medically appropriate and cost-effective care. This is a critical cross-functional role that bridges clinical expertise with operational execution across value-based care capitated models and delegated risk structures.
Youll work closely with teams in Care Management Quality Improvement Pharmacy Behavioral Health and Compliance to drive aligned decision-making that supports both optimal patient outcomes and efficient healthcare resource this role youll apply evidence-based criteria to utilization decisions mentor clinical review teams and support compliance with all applicable regulatory and contractual obligations.
This position is ideal for a clinically grounded physician who thrives in a data-informed team-based environment and is passionate about transforming how care is delivered in a risk-bearing population health-focused ecosystem.
Our Values:
- Put Patients First
- Empower Entrepreneurial Provider and Care Teams
- Operate with Integrity & Excellence
- Be Innovative
- Work As One Team
What Youll Do
Prior Authorization Management
- Review and issue timely determinations for prior authorization requests ensuring medical necessity regulatory compliance and alignment with evidence-based clinical guidelines.
- Collaborate with care management and operational teams to streamline and enhance prior authorization workflows for efficiency and provider satisfaction.
- Provide clinical leadership in the development implementation and regular updating of authorization criteria and policies based on the latest medical standards.
- Promote transparency by clearly documenting and communicating authorization decisions to providers and members including rationale and guidance for alternative treatment options when applicable.
Utilization Management
- Provide oversight for the daily activities of the UM program ensuring services are delivered appropriately and in accordance with clinical best practices.
- Analyze utilization data to identify trends high-cost drivers and opportunities for care optimization and cost containment.
- Participate in the clinical review of complex or high-cost cases offering recommendations rooted in medical necessity and member-centered care.
- Collaborate with interdisciplinary clinical teams to ensure the appropriate use of healthcare resources without compromising quality.
Quality Assurance and Improvement
- Ensure all UM activities meet applicable federal state and accreditation standards (e.g. CMS NCQA).
- Lead and contribute to quality improvement initiatives focused on enhancing the effectiveness accuracy and consistency of the prior authorization and UM processes.
- Conduct audits and peer reviews to validate adherence to guidelines and evaluate the quality of medical decision-making.
Provider and Member Communication
- Serve as the primary clinical contact for complex medical necessity determinations and escalated provider appeals.
- Build strong working relationships with providers by offering education and clarity around the prior authorization process and criteria.
- Support member care continuity by suggesting medically appropriate alternatives when requested services are denied.
Regulatory Compliance and Accreditation
- Ensure full compliance with all applicable UM regulatory and accreditation standards including NCQA and CMS requirements.
- Maintain up-to-date knowledge of evolving healthcare laws policies and industry standards affecting prior authorization and UM processes.
- Lead internal efforts to prepare for and maintain UM-related accreditation including audits documentation and process improvement.
Data Analysis and Reporting
- Monitor and analyze prior authorization and UM metrics (e.g. denial rates turnaround times appeal volumes) to identify performance gaps and track progress.
- Use data-driven insights to inform strategic decisions improve process efficiency and support cost management goals.
- Provide regular updates and reporting to senior leadership on program performance cost impact compliance status and quality indicators.
Qualifications
- Medical Degree (MD or DO) from an accredited institution; active and unrestricted medical license in CA.
- Board certification (preferred) in a relevant specialty (e.g. Internal Medicine Family Medicine or equivalent).
- Minimum 5 years of clinical practice experience.
- At least 3 years of experience in utilization management or medical management within a health plan IPA/MSO or risk-bearing organization.
- Deep knowledge of managed care value-based care capitation and CMS/Medi-Cal guidelines.
- Proficient in applying MCG InterQual or equivalent criteria.
- Strong understanding of state and federal regulations (e.g. CMS DMHC NCQA).
- Excellent communication skills including the ability to engage providers in meaningful respectful clinical dialogue.
- Highly collaborative mindset with a commitment to improving healthcare equity quality and cost-effectiveness.
Environmental Job Requirements and Working Conditions
- This position operates on a hybrid schedule out of our Monterey Park office located at 1600 Corporate Center Drive. We are seeking candidate who reside in Southern California who are able to go in-office for orientation meetings etc.
- The national target base salary range for this role is: $275000 - $325000. Actual compensation will be determined based on geographic location (current or future) experience or other job-related factors.
Required Experience:
Director
As Medical Director - Utilization (UM) at Astrana Health you will provide clinical oversight and strategic leadership through our utilization review operations to ensure members receive high-quality medically appropriate and cost-effective care. This is a critical cross-functional role that bridges ...
As Medical Director - Utilization (UM) at Astrana Health you will provide clinical oversight and strategic leadership through our utilization review operations to ensure members receive high-quality medically appropriate and cost-effective care. This is a critical cross-functional role that bridges clinical expertise with operational execution across value-based care capitated models and delegated risk structures.
Youll work closely with teams in Care Management Quality Improvement Pharmacy Behavioral Health and Compliance to drive aligned decision-making that supports both optimal patient outcomes and efficient healthcare resource this role youll apply evidence-based criteria to utilization decisions mentor clinical review teams and support compliance with all applicable regulatory and contractual obligations.
This position is ideal for a clinically grounded physician who thrives in a data-informed team-based environment and is passionate about transforming how care is delivered in a risk-bearing population health-focused ecosystem.
Our Values:
- Put Patients First
- Empower Entrepreneurial Provider and Care Teams
- Operate with Integrity & Excellence
- Be Innovative
- Work As One Team
What Youll Do
Prior Authorization Management
- Review and issue timely determinations for prior authorization requests ensuring medical necessity regulatory compliance and alignment with evidence-based clinical guidelines.
- Collaborate with care management and operational teams to streamline and enhance prior authorization workflows for efficiency and provider satisfaction.
- Provide clinical leadership in the development implementation and regular updating of authorization criteria and policies based on the latest medical standards.
- Promote transparency by clearly documenting and communicating authorization decisions to providers and members including rationale and guidance for alternative treatment options when applicable.
Utilization Management
- Provide oversight for the daily activities of the UM program ensuring services are delivered appropriately and in accordance with clinical best practices.
- Analyze utilization data to identify trends high-cost drivers and opportunities for care optimization and cost containment.
- Participate in the clinical review of complex or high-cost cases offering recommendations rooted in medical necessity and member-centered care.
- Collaborate with interdisciplinary clinical teams to ensure the appropriate use of healthcare resources without compromising quality.
Quality Assurance and Improvement
- Ensure all UM activities meet applicable federal state and accreditation standards (e.g. CMS NCQA).
- Lead and contribute to quality improvement initiatives focused on enhancing the effectiveness accuracy and consistency of the prior authorization and UM processes.
- Conduct audits and peer reviews to validate adherence to guidelines and evaluate the quality of medical decision-making.
Provider and Member Communication
- Serve as the primary clinical contact for complex medical necessity determinations and escalated provider appeals.
- Build strong working relationships with providers by offering education and clarity around the prior authorization process and criteria.
- Support member care continuity by suggesting medically appropriate alternatives when requested services are denied.
Regulatory Compliance and Accreditation
- Ensure full compliance with all applicable UM regulatory and accreditation standards including NCQA and CMS requirements.
- Maintain up-to-date knowledge of evolving healthcare laws policies and industry standards affecting prior authorization and UM processes.
- Lead internal efforts to prepare for and maintain UM-related accreditation including audits documentation and process improvement.
Data Analysis and Reporting
- Monitor and analyze prior authorization and UM metrics (e.g. denial rates turnaround times appeal volumes) to identify performance gaps and track progress.
- Use data-driven insights to inform strategic decisions improve process efficiency and support cost management goals.
- Provide regular updates and reporting to senior leadership on program performance cost impact compliance status and quality indicators.
Qualifications
- Medical Degree (MD or DO) from an accredited institution; active and unrestricted medical license in CA.
- Board certification (preferred) in a relevant specialty (e.g. Internal Medicine Family Medicine or equivalent).
- Minimum 5 years of clinical practice experience.
- At least 3 years of experience in utilization management or medical management within a health plan IPA/MSO or risk-bearing organization.
- Deep knowledge of managed care value-based care capitation and CMS/Medi-Cal guidelines.
- Proficient in applying MCG InterQual or equivalent criteria.
- Strong understanding of state and federal regulations (e.g. CMS DMHC NCQA).
- Excellent communication skills including the ability to engage providers in meaningful respectful clinical dialogue.
- Highly collaborative mindset with a commitment to improving healthcare equity quality and cost-effectiveness.
Environmental Job Requirements and Working Conditions
- This position operates on a hybrid schedule out of our Monterey Park office located at 1600 Corporate Center Drive. We are seeking candidate who reside in Southern California who are able to go in-office for orientation meetings etc.
- The national target base salary range for this role is: $275000 - $325000. Actual compensation will be determined based on geographic location (current or future) experience or other job-related factors.
Required Experience:
Director
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