Senior Associate Program Manager
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Are you passionate about turning strategy into action that transforms how employees experience work
As an Senior Associate Program Manager within Employee Experience (EX) youll lead coordinate and scale programs that leverage analytics to inform the product roadmap and drive measurable impact. You will focus on visibility communication adoption support and ways of workingensuring analytics efforts are understood coordinated and effectively used by internal partners. Youll help shape the future of employee experience at JPMC by driving operational excellence and supporting data-driven decision making.
Job Responsibilities:
- Lead the transformation of strategic plans into high-impact programs and projects utilizing your expertise in project management and strategic thinking to deliver results across various business units.
- Partner with the Product Analytics and Insights team to support their book of work ensuring alignment with business priorities and stakeholder needs.
- Coordinate and track analytics-driven initiatives that support the EX product roadmap ensuring timely and high-quality delivery.
- Manage project plans milestones and team workflows using Jira; continuously improve Jira processes and reporting to enhance efficiency and transparency.
- Manage the intake triage and prioritization of analytics requests from stakeholders aligning requests with team capacity and strategic objectives.
- Maintain team operating artifacts (intake logs roadmaps communication trackers) and document/improve repeatable processes.
- Support planning cycles cross-team alignment sessions and facilitate effective ways of working across analytics teams.
- Prepare concise leadership updates and executive summaries for senior stakeholders communicating progress risks and outcomes.
- Support the delivery of our insights and adoption to dashboards ensuring they meet stakeholder needs and drive actionable insights.
- Track and report on key metrics such as project delivery timelines stakeholder satisfaction and analytics adoption rates.
Required qualifications capabilities and skills:
- Bachelors degree or equivalent experience.
- 3 years of experience in program management project management or a related field.
- Hands-on experience with Jira or similar project management tools.
- Strong organizational and communication skills with the ability to manage multiple priorities.
- Experience working with cross-functional teams.
- Proactive detail-oriented and comfortable working in a fast-paced environment.
Preferred qualifications capabilities and skills:
- Familiarity with analytics platforms (e.g. Adobe Analytics Qualtrics Tableau).
- Strong stakeholder management and influencing skills.
- Experience supporting product development or employee experience initiatives.
- Comfort with change management and adoption strategies.
- Agile/Scrum certification (e.g. CSM PMI-ACP) is a plus.
- Experience working in a large matrixed organization.
Required Experience:
Manager
Key Skills
- Crisis Management
- Microsoft Word
- Office Experience
- Conflict Management
- Constant Contact
- Microsoft Powerpoint
- Research Experience
- Salesforce
- Administrative Experience
- Public Speaking
- Google Suite
- Writing Skills
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
