Senior Product Manager I

Cambridge, MA - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Role Summary

Our mission at HubSpot is to help millions of organizations grow better.

Commerce Hub powers the future of B2B billing and payments helping SMBs quote bill and get paid all within a connected CRM experience. Within Commerce Hub the Merchant Services team builds the infrastructure that keeps customers active compliant and in control from the moment they go live.

As a Senior Product Manager I Merchant Services you will own and evolve a core product area within our merchant experience. Youll define and deliver a resilient self-serve account management experience that balances automation risk and speed ensuring customers have timely access to cash flow and simple reconciliation with their accounting systems.

What Youll Do

Own the product strategy and roadmap for a defined area of the merchant account management experience
Drive improvements to onboarding payouts and reconciliation workflows to reduce friction and increase customer confidence
Partner with Finance Payment Operations Risk and Engineering to deliver secure and compliant payment experiences
Translate customer needs particularly those of RevOps and Finance leaders into clear product requirements and prioritized initiatives
Guide new product ideas from discovery through launch ensuring strong execution and measurable impact
Use qualitative research and quantitative data to identify opportunities validate hypotheses and inform decision-making
Define success metrics for your product area and monitor performance to drive continuous improvement
Collaborate within the Product Triad (Engineering UX) to ship high-quality customer-first solutions

What Youll Bring

Required Qualifications

Experience managing and launching B2B or B2B2C SaaS products
Strong understanding of online payment processing and payout reconciliation workflows
Familiarity with embedded finance tools and payment platform integrations
Experience working with risk signals fraud mitigation concepts or underwriting workflows
Ability to balance business goals technical constraints and customer needs when making product decisions
Strong collaboration skills with Engineering Design Analytics and cross-functional stakeholders
Experience using data to inform product decisions and measure impact
Excellent communication and stakeholder management skills

Nice-to-Have Qualifications

Experience scaling merchant onboarding or self-serve financial workflows
Exposure to global payments or international compliance considerations
Experience integrating third-party financing or payment vendors
Background working closely with RevOps or Finance leaders in SMB environments

Where Youll Work

Location: United States
Work location preference eligibility: Remote / Hybrid / Onsite
Travel/Shift: Minimal travel expected

Pay & Benefits

The cash compensation below includes base salary on-target commission for employees in eligible roles and annual bonus targets under HubSpots bonus plan for eligible addition to cash compensation some roles are eligible to participate in HubSpots equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills experience qualifications and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpots compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot fair compensation practices arent just about checking off the box for legal compliance. Its about living out our value of transparency with our employees candidates and community.

Annual Cash Compensation Range:

$158100$253000 USD

We know the confidence gapand impostor syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply wed love to hear from you.

If you need accommodations or assistance due to a disability please reach out to us using this form.

At HubSpot we value both flexibility and connection. Whether youre a Remote employee or work from the Office we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team youll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpots Career Diversitypagehere.

India Applicants: link to HubSpot Indias equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software integrations and resources customers need to connect marketing sales and service. HubSpots connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot bold is our baseline. Our employees around the globe move fast stay customer-obsessed and win together. Our culture is grounded in four commitments: Solve for the Customer Be Bold Learn Fast Align Adapt & Go! and Deliver with HEART. These commitments shape how we work lead and grow.

Were building a company where people can do their best work. We focus on brilliant work not badge swipes. By combining clarity ownership and trust we create space for big thinking and meaningful progress. And we know that when our employees grow our customers do too.

Recognized globally for our award-winning culture by Comparably Glassdoor Fortune and more HubSpot is headquartered in Cambridge MA with employees and offices around the world.

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Required Experience:

Senior IC

Role SummaryOur mission at HubSpot is to help millions of organizations grow better.Commerce Hub powers the future of B2B billing and payments helping SMBs quote bill and get paid all within a connected CRM experience. Within Commerce Hub the Merchant Services team builds the infrastructure that ke...