Store Manager

About the Role

Talpa Supermarkets is seeking an experienced Store Manager to lead overall store operations and drive operational excellence profitability and an outstanding customer experience. This role is responsible for overseeing all departments developing high-performing teams managing financial results and ensuring compliance with company standards and food safety regulations.

The Store Manager plays a critical leadership role in executing company strategy at the store level while fostering a positive accountable and customer-focused culture.

Key Responsibilities

Operations & Performance

• Oversee daily operations across all departments including grocery produce meat bakery tortillería ice cream shop restaurant front end and receiving
• Ensure consistent execution of standards for quality service cleanliness organization and safety
• Monitor and improve key performance indicators (sales shrink labor profitability)
• Manage inventory control ordering receiving vendor relations invoicing and cycle counts
• Oversee pricing accuracy promotions signage discounts and merchandising standards
• Ensure compliance with food safety health regulations allergen controls and company policies

Leadership & Team Development

• Recruit hire train coach and develop department managers and associates
• Create and manage labor schedules while controlling service and labor costs
• Conduct performance evaluations and corrective actions as needed
• Foster a high-performance accountable and engaged work culture
• Lead by example on the sales floor and in departments

Customer Experience & Community

• Ensure excellent customer service and resolve escalated issues
• Build strong relationships with customers and the local community
• Monitor store appearance product presentation and competitor pricing
• Drive customer loyalty and satisfaction

Financial & Administrative

• Manage store budget P&L performance and operational expenses
• Review sales reports labor metrics shrink and inventory results
• Plan sales strategies and operational improvements
• Complete reporting audits and compliance documentation
• Deliver weekly and monthly financial and operational reports

Qualifications

• High school diploma or GED required; college degree preferred
• 5 years of grocery or retail management experience including multi-department oversight
• Strong leadership operational and financial management skills
• Experience with inventory management labor control and P&L accountability
• Ability to manage multiple departments in a fast-paced environment
• Ability to work flexible schedules including weekends and holidays
• Strong proficiency in Microsoft Office Suite particularly Microsoft Excel including basic data analysis reporting and spreadsheet management.
• Bilingual (Spanish & English) strongly preferred

Why Join Talpa Supermarkets

• Competitive salary with performance bonus potential
• Opportunity to lead a complex multi-department operation
• Strong growth and advancement opportunities
• Community-focused people-first culture
• Leadership role with direct impact on store success