Senior Director, Human Resources

We are seeking an experienced Senior Director Human Resources to serve as a trusted advisor to executive leadership and a strong operator across core HR functions. This role blends strategic leadership with hands-on execution and is suited for an HR leader with sound judgment presence and the ability to navigate complex employee matters with confidence.

The Senior Director will partner closely with the VP People to execute people strategy strengthen employee relations and ensure HR practices support high-performance culture innovation and sustainable growth across an evolving on-site hybrid and remote workforce.

This is a hybrid role that requires in-office work one day per week at our Distribution Center in Maspeth Queens and on Wednesdays at our Industry City office in Brooklyn New York. Reliable personal transportation is preferred as public transit options to the Distribution Center are limited.

Primary Responsibilities include:

• HR Leadership & Business Partnership

  • Act as a strategic HR partner to leaders providing guidance on employee relations performance management workforce planning organizational design and evolving ways of working.

  • Serve as a senior advisor on organizational effectiveness leadership capability innovation and change.

  • Translate business priorities into practical scalable people practices governance and operating models that support growth and flexibility.

  • Coach managers on leadership effectiveness difficult conversations and building high-performing teams.

• Employee Relations & Performance

  • Own employee relations matters of all levels of complexity including investigations conflict resolution performance management and separations.

  • Independently assess risk recommend outcomes and partner with leadership and Legal on sensitive cases.

  • Ensure consistent fair and legally sound application of policies and performance standards across all work arrangements.

• Compliance & Risk Management

  • Own compliance with federal state and local employment laws and regulations for a primarily on-site NY/NYC based workforce as well as a multi-state hybrid and remote employee population (including California).

  • Partner with Legal on investigations claims and policy updates.

  • Maintain accurate personnel records and HR documentation.

• HR Operations

  • Oversee core HR processes including onboarding offboarding performance reviews with compensation administration and benefits coordination.

  • Partner with Payroll and Finance to ensure accurate employee data and compensation execution.

  • Continuously improve HR processes systems and tools to support efficiency innovation and a strong employee experience across on-site and hybrid environments.

• Talent Culture & Change Management

  • Provide HR leadership across a diverse employee population including creative professionals corporate teams and warehouse or frontline employees.

  • Support engagement retention and succession planning initiatives.

  • Design support and evolve learning development and mentorship programs that strengthen leadership capability career growth and internal mobility.

  • Partner with leaders to foster a culture of continuous learning feedback and innovation.

  • Ensure proactive external networking to build talent pipelines and support brand-right community outreach aligned with the companys values and growth priorities.

  • Champion company culture and create and deliver values-based programs.

  • Lead people aspects of change initiatives related to growth restructuring innovation or new programs.

Qualifications/Ideal Experience:

• 10 years of progressive HR leadership experience including Senior Director or enterprise-level roles.

• Demonstrated experience independently leading complex employee relations matters.

• Strong knowledge of employment law and HR best practices with depth in New York and exposure to California compliance.

• Experience supporting on-site hybrid and multi-state workforces.

• Proven ability to work effectively across both professional and operational employee populations.

• Ability to influence and operate both strategically and tactically in a growing innovative organization.

• Strong executive presence with excellent communication and influencing skills.

• Experience partnering closely with Legal Finance and senior leadership.

• Bachelors degree required; HR certification preferred

• A steady confident HR leader with strong judgment and a bias toward resolution

• Someone who is hands-on decisive and comfortable owning outcomes

• A collaborative partner who can influence challenge thoughtfully and drive continuous improvement

Job Type: Full-time; hybrid role; NYC based (Maspeth Queens Distribution Center and Industry City Brooklyn office spaces)

Salary: $180000 - $215000 annually Discretionary Bonus

Benefits:

• Medical Dental & Vision Insurance Benefits (day1)

• 401(k) with Company Match

• Company Paid Life Insurance Benefit

• Voluntary Supplemental Insurance Benefits (STD LTD Accident Critical Illness)

• Unlimited Paid Time Off (Exempt & FT)

• Tuition Reimbursement

The above statements describe the general nature of work being performed in this role they are not an exhaustive list of all responsibilities duties and skills required. Additional responsibilities may be required from time to time. As an Equal Opportunity Employer qualified applicants will receive consideration for employment without regard to race sex disability veteran or other protected status.

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Moda Operandi is an e-commerce platform transforming the way people discover and shop for designer fashion. Through its innovative mix of commerce and content Moda allows women to shop for whats new and whats next in designer fashion from the worlds leading emerging designers and luxury brands. Founded in 2010 Moda Operandis mission is to make it easy for designers to grow their businesses and consumers to realize their personal style. Today Modas platform carries more than 1000 brands and designers across fashion fine jewelry home and beauty shipping to customers around the world.