Night Porter Marine North Berwick

Marine & Lawn Hotels & Resorts are delighted to invite applications for a Bartender to join the distinguished team at Marine Troon an elegant 89-bedroom coastal retreat set within one of Scotlands most celebrated golfing destinations.

At the core of everything we do are our REACH People Values:

Respect We treat every guest and colleague with kindness and dignity.
Excellence We go the extra mile in pursuit of outstanding service.
Accountability We take ownership of our actions and follow through on our promises.
Cooperation We work together as one team to deliver the best experience.
Honesty We act with integrity and transparency at all times.

How We Do It

This role is ideally suited to a hospitality professional who values precision discretion and excellence and who takes pride in delivering thoughtful elevated experiences within a five-star environment.

We believe in teamwork positivity and a passion for great hospitality. We empower our people to bring their whole selves to work and treat every interaction with care and respect.

We are looking for a Night Porter to join the team of distinguished hospitality enthusiasts. Our goal is to create the greatest golf hotel experience in the world.

What will I be doing

• Working alongside the Hotel management to oversee hotel operations Front Office security guest luggage storage & retrieval and valet parking requirements.
• Approach all encounters with guests employees and visitors in a professional and personalised manner.
• Must have a professional image and personality exuding confidence and leadership skills whilst encouraging safe and efficient hotel operations.
• Care and attention to guest items you will be handling large volumes of guest luggage and golfing equipment.
• Be able to perform a variety of guest requests and think creatively when called upon to establish a memorable experience for every guest and member.
• Offer to handle special arrangements during guest stay; coordinate future visits.
• Assist with additional Front Office / VIP Service tasks
• Actively participate in training and continuing education when available
• Oversee inventory levels pertaining to supplies on an as needed basis.
• Ensure that the safety & confidentiality of all matters pertaining to guests and members are met in accordance with resort standards.

What are we looking for

• A candidate who is proficient in Front Office procedures and competent to on Hotel operating systems.
• Positive attitude and someone who makes our guests smile.
• Genuinely friendly and caring.
• Enjoys working as part of a team and on their own
• Effective communication and immaculate presentation
• Expert level attention to detail
• Proficient in organisation and communication
• High resilience and adaptability
• Hotel or Customer facing experience advantageous.

The Perks

• Enrolment in pension from Day 1 for all eligible team members
• Meal on each shift in a dedicated team member restaurant
• Access to everyday discounts from high street retailers
• Discounted hotel room rates for you and your family (T&Cs apply)
• Refer a Friend Scheme just by putting a good word in for a friend you could earn some extra cash
• Access to participating in healthcare plans and insurance plans just in case
• Positive team working environment
• Monthly published schedules
• Tailor made bespoke uniform

Equal Opportunities

We are committed to recruitment practices that do not discriminate against any job applicant because of age disability gender reassignment race religion or belief sex sexual orientation marriage and civil partnership and pregnancy and maternity. We value diverse cultures ideas and people as part of our core DNA.

Right to Work

In line with the Asylum and Immigration Act 1996 we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

About us

Marine & Lawn Hotels & Resorts is a collection of bespoke hotels in the worlds most distinguished golfing destinations. Nestled along some of the most coveted courses across the globe each of our properties offer unforgettable travel experiences inspired in the history and legacy of the once-in-a-lifetime destinations they call home. Here we invite locals neighbours and international travellers alike to embrace the beauty of where land meets sea as they embark upon a journey rooted in service storytelling and adventure. For more information visit .