Social Services Assistant

Recognized by Newsweek in 2024 and 2025 as one of Americas Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical Dental Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident critical illness and hospital indemnity Insurance and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicants skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the companys 401(k) program.

Veterans transitioning active duty military personnel and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen Brookdale offers to advance fees for naturalization (Form N-400) application costs up to $725 less applicable taxes and withholding for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Assists the Director of Social Services in the planning developing organizing implementing evaluating and directing of the social service programs of the community.

1. Meets with administration medical nursing staff and other related departments in planning social services as directed. Involves the residents/families in planning social service programs when possible.
2. Interviews resident/families in a private and confidential setting regarding personal information. Information obtained can include but is not limited to: personal and family problems and past illnesses.
3. Provides consultation to members of our staff and community agencies in efforts to solve the needs and problems of the residents through the development of social service programs.
4. Performs administrative requirements (completing necessary forms reports etc.) and submits completed forms to the Director.
5. Records and maintains regular Social Service progress notes indicating response to the treatment plan and/or adjustment to the new living setting.
6. Provides information to residents/families about Medicare Medicaid and other financial assistance programs available. Participates in community planning related to the interests and needs of the residents and families.
7. Refers residents/families to appropriate social service agencies when the community cannot provide for the services or needs of the resident.
8. Participates in discharge planning development implementation of social care plans and resident assessments.
9. Compiles and maintains a social service directory listing available for community resources.
10. Compiles information on discharge plans and presents it to appropriate committee as required.
11. Assists in making appointments and arranging transportation for the resident/family as requested or appropriate.
12. Assists in the development administration and coordination of department policies and procedures.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Education and Experience
High school diploma or General Education Diploma (GED) is required.

Certifications Licenses and Other Special Requirements
None

Physical Demands and Working Conditions

• Standing
• Requires interaction with co-workers residents or vendors
• Walking
• Sitting
• Occasional weekend evening or night work if needed to ensure shift coverage.
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Possible exposure to communicable diseases and infections
• Stoop kneel crouch or crawl
• Talk or hear
• Ability to lift: Up to 25 pounds
• Requires Travel: Occasionally
• Vision

Management/Decision Making
Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear detailed guidelines or by reporting them to a supervisor.

Knowledge and Skills
Has a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Must be able to read write speak and understand the English language. Ability to make independent decisions when circumstances warrant such action. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served. Must be a supportive team member contribute to and be an example of team work and team concept. Ability to deal tactfully with personnel residents family members visitors government agencies/personnel and the general public. Leadership ability and willingness to work harmoniously with other personnel. Must have patience tact cheerful disposition and enthusiasm as well as be willing to handle residents based on whatever maturity level in which they are currently functioning.

Brookdale is an equal opportunity employer and a drug-free workplace.