Healthcare Professional Relations Agent French Native Speaker (Permanent Role Madrid Based)
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Join us on our exciting journey!
We are looking for a passionate Healthcare Professional Relations Agent with a native/bilingual level of French to join us at our Madrid Production Hub office!
The primary focus of the role will be to ensure smooth fieldwork execution for healthcare market research projects.
If you want to play a key role in amulticultural dynamic and committed teamthis could be the role for you!
Essential Functions:
Recruit target doctors and follow-up on their participation in market research studies via different means of communication (phone email).
Take needed actions to invite and follow-up HCPs to ensure study progress as per given deadlines.
Increase doctors engagement.
Promote HCP collaboration in market research studies based on established standards.
Initiate follow-up calls with HCPs to achieve maximum rate of return or additional information.
Take care of customer service with HCPs.
Utilize internal platforms and digital tools to manage outreach track participation and ensure accurate data entry and monitoring of fieldwork status.
Interpret and leverage data dashboards/reports to identify bottlenecks prioritize actions and improve engagement strategies.
Contribute to the continuous improvement of platformdriven workflows by sharing insights and suggesting optimizations based on data trends and operational feedback.
Continuously adapt communication strategies with HCPs across projects and platforms.
Transition doctors to the official Incentive Program and support implementation of adaption to Local Fiscal / Legal regulations.
Effectively work and communicate with a multi-cultural and cross-functional team.
Our ideal candidate: Skills & other requirements:
High school graduate or equivalent.
Native or bilingual level of French is required.
Good skills with Microsoft Excel.
Very good communicator.
Past experience in customer service is an advantage.
Strong prioritization skills and the ability to work in a multitask environment.
Experience working for multi-national corporations is an advantage.
We invite you to join IQVIA
IQVIA is a leading global provider of advanced analytics technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible to help our customers create a healthier world. Learn more at
IQVIA is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age race national origin gender or other protected status.
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.
At IQVIA we believe that diversity inclusion and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone everywhere. When our talented employees bring their authentic selves and their diverse experiences to work they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.
Required Experience:
Unclear Seniority
Key Skills
- Revenue Cycle Management
- HIPAA
- Healthcare Management
- PMBOK
- Microsoft Outlook
- Project Leadership
- Data Management
- Project Management
- Affiliate Marketing
- Project Management Software
- Supervising Experience
- Workday
About Company
IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more
