Community Manager, Madrid (12-Month Contract)

Madrid - Spain

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Join the team redefining how the world experiences design.

Hey gday mabuhay kia ora 你好 hallo vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer so well get straight to the point.

Where and how you can work
Alongside our global campuses we also collaborate with talented contractors and freelancers from all over the world to help us achieve our crazy big goals. While we support flexible remote-friendly ways of working for this role were focusing on Madrid so we can best support our teams and keep collaboration flowing.

About the Group/Team
In this role youll be at the intersection of Community and Marketing. Community has always been at the heart of Canva fuelling all the strong brand loyalty weve built over the years. To ensure success in Spain this role is essential in driving the awareness and adoption of Canva among SMBs.

About the Role/Specialty
As Canvas SMBs Community Manager in Spain you will design and deliver strategies that connect small business owners entrepreneurs and solopreneurs with Canva-helping them discover the value of our platform engage deeply with our community and become passionate advocates for our brand product and mission.

What youll do

Community Program Management: Lead the growth and engagement of Canvas Spain SMBs community scaling peer-to-peer advocacy through Canvassadors local events and online activations.
Events & Experiences: Organise and facilitate impactful in-person and virtual events (including workshops networking sessions and flagship gatherings at our London event space) to showcase Canvas value for SMBs and drive adoption.
Content & Engagement Strategy: Develop and deliver SMB-focused contentcase studies toolkits webinars and success storiesthat inspire entrepreneurs and highlight Canvas impact on small business growth.
Cross-Functional Collaboration: Partner with Growth Marketing SEO Content and Partnerships teams to design and execute integrated campaigns that convert community advocacy into MAUs and ARR growth.
Expand the Canvassador Programme: Recruit onboard and empower SMB Canvassadors to act as brand ambassadorshosting activations creating content and fueling grassroots visibility across the Spain.
Partnership Development: Build and nurture relationships with SMB networks accelerators financial institutions and government programmes to increase Canvas credibility and reach in the ecosystem.
User Growth & Awareness: Drive MAU growth and paid conversion through data-driven initiatives ambassador referrals and partnership activationstying community activity directly to ARR impact.
Market Insights & Storytelling: Act as the local expert on Spain SMB trends capturing user stories feedback and advocacy moments to inform growth strategies and amplify Canvas brand narrative

What were looking for

Experience growing and engaging SMB audiences with a proven track record of driving adoption retention and revenue impact through community-led strategies.
Deep understanding of the Spain small business and solopreneur landscapeits challenges ecosystems and opportunitiespaired with experience working in a global organisation.
Proven ability to design and scale ambassador programmes peer-led advocacy and grassroots campaigns that transform SMB users into passionate brand champions.
Skilled at creating and managing partnerships with SMB networks accelerators financial institutions and government programmes to expand Canvas reach and credibility.
Strong experience facilitating impactful activationsworkshops networking sessions and flagship in-office eventsthat foster SMB community trust and convert participation into MAU and ARR growth.
Ability to craft compelling SMB-focused contentcase studies toolkits webinarsthat inspire entrepreneurs and highlight Canvas role in business growth.
Analytical skills to track community KPIs (MAUs referrals ARR contribution) translate insights into action and connect community engagement directly to business growth.
Comfortable working with Growth Marketing SEO Content Product and Partnerships teams to design integrated campaigns that scale SMB user growth.
Confident public speaker with experience in facilitating webinars and workshops.
Creative thinker with content creation experience including video editing and a deep understanding of social platforms and trends.
Excellent cross-functional collaboration working effectively with sales growth and social teams and managing stakeholder relationships.
Self-starter with strong execution and delivery skills thriving in fast-paced environments with evolving priorities.
Proficient in balancing long-term strategy with short-term needs adapting quickly to market trends while focusing on data-driven marketing.
Build and maintain strong internal relationships within Canva to support collaboration and align with company goals.
Developing and maintaining relationships with partners as well as collaborating with government organizations and agencies.
Experience building comms and using CRMs (push notifications mailing) knows how to work with community management tools (Whatsapp Facebook Groups Discord etc).
Event planning and coordination for both online and offline events.
Strong data-driven and insights-driven marketing mindset (experience pulling insights from data driving hypothesis measuring your KPIs and goal setting for your projects)
Excellent communication in English.

Other stuff to know
We make hiring decisions based on your experience skills and passion as well as how you can enhance Canva and our culture. When you apply please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you dont feel like your skills quite match whats listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

Remote Work :

Employment Type :

Full-time

Join the team redefining how the world experiences design.Hey gday mabuhay kia ora 你好 hallo vítejte!Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer so well get straight to the point.Where and how you can workAlongside our ...

Join the team redefining how the world experiences design.

Hey gday mabuhay kia ora 你好 hallo vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer so well get straight to the point.

What youll do

Community Program Management: Lead the growth and engagement of Canvas Spain SMBs community scaling peer-to-peer advocacy through Canvassadors local events and online activations.
Events & Experiences: Organise and facilitate impactful in-person and virtual events (including workshops networking sessions and flagship gatherings at our London event space) to showcase Canvas value for SMBs and drive adoption.
Content & Engagement Strategy: Develop and deliver SMB-focused contentcase studies toolkits webinars and success storiesthat inspire entrepreneurs and highlight Canvas impact on small business growth.
Cross-Functional Collaboration: Partner with Growth Marketing SEO Content and Partnerships teams to design and execute integrated campaigns that convert community advocacy into MAUs and ARR growth.
Expand the Canvassador Programme: Recruit onboard and empower SMB Canvassadors to act as brand ambassadorshosting activations creating content and fueling grassroots visibility across the Spain.
Partnership Development: Build and nurture relationships with SMB networks accelerators financial institutions and government programmes to increase Canvas credibility and reach in the ecosystem.
User Growth & Awareness: Drive MAU growth and paid conversion through data-driven initiatives ambassador referrals and partnership activationstying community activity directly to ARR impact.
Market Insights & Storytelling: Act as the local expert on Spain SMB trends capturing user stories feedback and advocacy moments to inform growth strategies and amplify Canvas brand narrative

What were looking for

Experience growing and engaging SMB audiences with a proven track record of driving adoption retention and revenue impact through community-led strategies.
Deep understanding of the Spain small business and solopreneur landscapeits challenges ecosystems and opportunitiespaired with experience working in a global organisation.
Proven ability to design and scale ambassador programmes peer-led advocacy and grassroots campaigns that transform SMB users into passionate brand champions.
Skilled at creating and managing partnerships with SMB networks accelerators financial institutions and government programmes to expand Canvas reach and credibility.
Strong experience facilitating impactful activationsworkshops networking sessions and flagship in-office eventsthat foster SMB community trust and convert participation into MAU and ARR growth.
Ability to craft compelling SMB-focused contentcase studies toolkits webinarsthat inspire entrepreneurs and highlight Canvas role in business growth.
Analytical skills to track community KPIs (MAUs referrals ARR contribution) translate insights into action and connect community engagement directly to business growth.
Comfortable working with Growth Marketing SEO Content Product and Partnerships teams to design integrated campaigns that scale SMB user growth.
Confident public speaker with experience in facilitating webinars and workshops.
Creative thinker with content creation experience including video editing and a deep understanding of social platforms and trends.
Excellent cross-functional collaboration working effectively with sales growth and social teams and managing stakeholder relationships.
Self-starter with strong execution and delivery skills thriving in fast-paced environments with evolving priorities.
Proficient in balancing long-term strategy with short-term needs adapting quickly to market trends while focusing on data-driven marketing.
Build and maintain strong internal relationships within Canva to support collaboration and align with company goals.
Developing and maintaining relationships with partners as well as collaborating with government organizations and agencies.
Experience building comms and using CRMs (push notifications mailing) knows how to work with community management tools (Whatsapp Facebook Groups Discord etc).
Event planning and coordination for both online and offline events.
Strong data-driven and insights-driven marketing mindset (experience pulling insights from data driving hypothesis measuring your KPIs and goal setting for your projects)
Excellent communication in English.

We celebrate all types of skills and backgrounds at Canva so even if you dont feel like your skills quite match whats listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

Remote Work :

Employment Type :

Full-time

Key Skills

English
User Interface
Communication
Content Writing
Online
Twitter
Internet
Facebook
Youtube
Instagram
Management skills
Digital speech
Speaking skills
Analytics
Writing Skills

Apply Now

About Company

Canva

We're a global online visual communications platform on a mission to empower the world to design. Featuring a simple drag-and-drop user interface and a vast range of templates ranging from presentations, documents, websites, social media graphics, posters, apparel to videos, plus a hu ... View more

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