Account Executive, Enterprise Property Management

About Reputation

Reputation founded in Silicon Valley in 2013 is the industrys sole platform that uses an AI-powered product stack to help companies measure manage and scale their real-time reputation performance everywhere effectively functioning as a businesss eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner Kleiner Perkins and Marlin Equity Partners driving substantial annual recurring revenue from Global Fortune 1000 companies major automotive OEMs healthcare systems and top property management firms with trust from over 250 partners including Google and Meta. Recognized recently as Americas Greatest Midsized Workplaces by Newsweek which rewards excellence and career development and attracts player-coaches team-oriented collaborators and individuals who value perseverance and hustle.

Your Role at Reputation:

Reputation pioneered the category of online reputation management more than 15 years ago. Today were redefining it for the AI era helping companies transform customer feedback into operational intelligence that drives growth efficiency and exceptional enterprise growth across the Property Management vertical with a focus on large multifamily operators. Youll own the full sales cycle from prospecting to close building executive relationships with CMOs CXOs and Operations leaders who are rethinking how reputation and resident experience data drive operational performance.

This isnt transactional selling. Youll act as a strategic advisor helping operators connect the dots between online sentiment leasing velocity retention and asset value. Success requires fluency in the language of property management not just software along with the ability to navigate complex buying committees and long sales cycles with patience and precision. The right candidate challenges assumptions shapes how prospects think about reputation and experience data and earns trust by leading with insight rather than product features.

Youve sold into property management before. You understand the operational realities of large management companies and you know how to run a disciplined sales process while staying adaptable to how these organizations actually buy. Youll drive both new logo acquisition and expansion within existing strategic accounts working across national and large regional multifamily portfolios. Deal sizes typically are six figures. If youve closed six and seven-figure deals in this space and want to own a category-defining vertical lets talk.

How Youll Shape the Experience:

• Drive new business within large multifamily operators and regional portfolios.

• Aggressively hunt and close new business owning the entire sales cycle from prospecting to deal close.

• Lead complex multi-stakeholder deal cycles with a consultative insight-led approach

• Develop and implement go-to-market strategies aligned with industry-specific goals and growth targets.

• Build and maintain strong relationships with senior-level decision-makers including CMOs CXOs Directors of Marketing and VPs of Operations.

• Collaborate cross-functionally with Marketing SDRs Customer Success and Product teams to drive client success.

• Identify new business opportunities and grow market share across national and regional property management portfolios.

• Provide market feedback to inform product innovation and positioning.

• Coordinate internal resources and stakeholders to deliver exceptional customer outcomes.

• Perform additional duties as assigned.

The Skills That Set You Apart:

• 8 years of experience in SaaS sales with a strong preference for experience in the Property Management industry.

• Undergraduate degree preferred; equivalent relevant experience will also be considered.

• Proven success selling to property management companies with a clear understanding of the industrys reputation resident experience and operational pain points.

• Track record of exceeding quota in a consultative sales environment.

• Demonstrated ability to build and manage a sales pipeline through prospecting networking and strategic outreach.

• Comfortable operating with autonomy while maintaining pipeline discipline and forecast accuracy

• Proficiency in Salesforce (preferred) with strong forecasting skills and attention to detail.

• Highly motivated self-starter with the ability to work independently from a home office.

• Ability to command a room with C-level audiences and translate complex data into business outcomes

• Comfortable leveraging cross-functional teams to create customer value and close complex deals.

Where Youll Connect & Collaborate:

• This role is aligned to the region or territory you support (entire U.S. coverage) and you may be based anywhere within that region. While this position is not tied to a specific office we value in-person connection and collaboration. Travel to a Reputation office or customer site may be required periodically for team meetings customer engagement or key business moments (25-35%).

Our Benefits & Perks

We believe our people deserve to feel supported valued and rewarded both in and out of work. Thats why we offer a generous and thoughtfully designed benefits package including:

Paid Time Off:

• Flexible PTO for salary paid employees

• Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.

• 10 company paid holidays plus 4 Extended Company Holidays which are additional paid days off for the company.

Health and Welfare Benefits

• Multiple medical and dental plan options plus 100% company paid vision coverage

• 401k available through Fidelity

• Paid Parental Leave for all eligible employees as of day 1 of employment

• Employer paid short and long term disability and life insurance

• Critical Illness Accident & Hospital Indemnity insurance

• Employee Assistance Program (EAP)

• Access to a wide variety of perks and wellbeing apps:

- PerkSpot: Employee discount program

- Wellhub (Gym Pass): Access to virtual wellbeing apps coaching and gym memberships

- Carrot Fertility: Support for fertility family planning maternity parenting and hormonal health

- Omada: Virtual prevention and physical therapy program

- Ladder: Supplemental life insurance

- SoFi: Financial wellbeing platform with 1:1 advice

- Fetch: Pet insurance discount program

- Spring Health for Guardian: Virtual mental health support

- XP Health for Guardian: Virtual eyewear platform

- : Mortgage services discount program

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.

To learn more about how we handle the personal data of applicants visit ourCandidate Privacy Notice.

Applicants only - No 3rd party agency candidates.