A growing technical team is seeking a motivated Junior Technical Manager to support daily technical operations.
This role bridges hands-on technical work with people management and operational coordination focusing on improving technician performance maintaining service standards and helping grow the technical division into a profitable efficient unit.
Key Responsibilities:
Assist in managing field technicians and installers including job allocation scheduling attendance monitoring and performance coaching
Support troubleshooting of escalated technical issues (CCTV networking VoIP IT support)
Review completed jobs for quality and compliance; assist with site inspections and installations
Coordinate small to medium technical projects and liaise with sales and admin teams
Handle escalated client queries and ensure professional service delivery
Assist with KPI tracking reporting stock control and technical inventory management
Requirements:
Certificate or diploma in IT / Networking / Technical field
24 years hands-on technical experience (IT support CCTV networking or similar)
Some leadership or senior technician exposure advantageous
Strong understanding of IT infrastructure and/or CCTV systems
Basic people management organisational and time management skills
Professional communication problem-solving calm under pressure detail-oriented and willingness to learn
How To Apply:
- Contact Hire Resolve today for your next career-changing move
- Our client is offering a highly competitive salary for this role based on experience.
- Send your CV to: emailprotected or connect with Mischa Bornman via LinkedIn.
- Alternatively you can also contact me directly at Hire Resolve emailprotected
- We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable we will put your CV on file and contact you regarding any future vacancies that arise.