Senior Delivery Manager
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Job Location:
Yearly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Location: Bristol London Manchester or Swansea with hybrid-working policy
About Made Tech
About Made Tech
Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing building and delivering public services leads to better outcomes for everyone.
You will work as part of cross-functional teams which might include other Made Tech team members stakeholders and partner agencies. You will inspire trust in the team guide and coach teams through the product process and use your influence to continuously iterate and improve ways of working and processes.
About the role
About the role
Senior Delivery Managers are accountable for successful project delivery. Normally working within one or two teams you will promote effective cross-functional delivery by building motivated collaborative delivery teams. You will use agile methodologies with additional processes for managing dependencies supporting risk mitigation and resolution and managing the project scope and budget.
As Senior Delivery Manager at Made Tech you will promote a collaborative approach to make sure the project delivers the desired outcomes for users and clients working together to identify and manage risks and issues that arise.
Senior Delivery Managers at Made Tech look for ways to contribute beyond the scope of delivery. This could include participating in and contributing to the Delivery Community of Practice (COP) managing the performance and development of a number of Delivery Managers and supporting recruitment activities.
Key Responsibilities
Senior Delivery Managers are responsible for delivering the above outcomes by collaborating with other members of the Delivery Management Organisation their Account Management Team team members client stakeholders and internal business partners.
- Ensure delivery success across scope budget and quality reporting weekly on status and risk.
- Manage team resourcing to align with client delivery team satisfaction and company goals.
- Oversee compliance with critical business processes and support commercial activities.
- Support hiring including interviewing and outreach and manage Delivery Managers performance and progression.
- Provide regular feedback to individuals on your projects.
- Foster client relationships to encourage repeat business and referrals.
- Identify additional value opportunities for clients and build stakeholder relationships.
- Share experiences to enhance company practices and contribute to a thriving community of practice.
Skills Knowledge and Expertise
- You have practice of supporting project commercial fundamentals.
- You are skilled at helping teams meet SOW deliverables and have familiarity with key case studies.
- You have good prioritisation and time management skills.
- You can demonstrate fast remediation of performance issues.
- You are skilled at demonstrating encouragement of high performers.
- You can maintain compliance with all expectations to meet project standards.
- Manage risk ensure quality practices and oversee budget and burndown within projects.
- You can demonstrate risk management activities including identification assessment mitigation and reporting.
- You can demonstrate activities to ensure delivery teams have appropriate practices in place helping them define and meet required quality levels as and when required.
- You have practice of managing budgets and burndown within the project.
- Coach teams articulate various delivery methods collaborate with experts and advocate best practices.
- Lead meetings present to stakeholders and teach agile delivery.
- Build trust across all levels with feedback from stakeholders.
- Respond positively to feedback and demonstrate continuous improvement.
Benefits
We are always listening to our growing teams and evolving the benefits available to our people. As we scale as do our benefits and we are scaling quickly. Weve recently introduced a flexible benefit platform which includes a Smart Tech scheme Cycle to work scheme and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. Were also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.
Here are some of our most popular benefits listed below:
Paid counselling - we offer paid counselling as well as financial and legal advice
At this point we hope youre feeling excited about Made Tech and the job opportunity. Get in touch with our talent team if youd like an informal chat about the role and your suitability before applying. We are hiring for this role directly so will not respond to any CVs sent via external recruitment agencies.
SC Eligibility
At this point we hope youre feeling excited about Made Tech and the job opportunity. Get in touch with our talent team if youd like an informal chat about the role and your suitability before applying. We are hiring for this role directly so will not respond to any CVs sent via external recruitment agencies.
SC Eligibility
An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result were looking for all successful candidates for this role to have eligibility.
Eligibility for SC requires 5 years UK residency and 5 year employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC we wont be able to progress your application and we will contact you to let you know why.
Support in applying
Support in applying
If you need this job description in another format or other support in applying please email .
We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. Were collectively continuing to grow a culture that is happy healthy safe and inspiring for people of all backgrounds and experiences so we encourage people from underrepresented groups to apply for roles with us.
When you apply well put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. Weve put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates.
Life at Made Tech
Life at Made Tech
Were committed to building a happy inclusive and diverse workforce. You can get a sense of what its like working here from our blog where we talk about mental health communities of practice and neurodiversity as well as our client work and best practice.
Like many organisations we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If youd like to speak to someone from one of these groups about their experience as an employee please let one of the Made Tech Talent Team know.
The groups are:
- antiracist-activists
- disability
- lgbtqiaplus-allies-and-activists
- neurodiversity
- parents-carers
- Womxn-in-tech
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Kanban
- Project / Program Management
- Agile
- Waterfall
- Project Leadership
- Application Development
- Project Management
- Scrum
- Microsoft Project
- SDLC
- Project Implementation
About Company
We provide Digital, Data and Technology services to help organisations make a positive impact – fast.
