Business & Customer Insights Analyst

Toronto - Canada

Monthly Salary: $ 82 - 82

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Location:

243 Consumers Road Toronto Ontario M2J 4W8

At Shoppers Drug Mart were innovating health and wellness in Canada. From prescriptions to walk-in clinics and a beloved loyalty program were caring and supporting our customers in new ways every day.
With more than 1300 locally owned and operated stores from coast to coast the Shoppers Drug Mart network is more than a great place to shop its a great place to work. Were committed to building our talented team who champion collaboration kindness and inclusivity. Join our team and help recognize a healthy future for your career and for all Canadians.

Why this role is important

We are hiring a Business & Customer Insights Analyst. Reporting to the Director Loyalty & Consumer Insights the Analyst will be responsible for providing objective value-added analysis and recommendations to facilitate discussions & decisions related to high profile initiatives at Shoppers Drug Mart and Joe Fresh.

What Youll Do:

Support the execution of loyalty campaigns at Shoppers Drug Mart
Work closely with finance to manage loyalty P&L and provide reporting and insights on variances vs forecast and plan
Provide thought leadership on loyalty offer strategy. Optimize loyalty investment to maximize incremental sales and profit
Deliver weekly reporting on loyalty campaign performance. Responsible for maintaining model to measure incremental sales for all loyalty promotions
Support marketing and digital teams on ad-hoc analysis and leverage customer data to deliver meaningful insights to drive business strategy
Synthesize large amounts of data from multiple sources including customer transaction data consumer & syndicated research market share and campaign results. Extrapolate and interpret appropriate information to deliver value add recommendations

What Youll Need:

1-2 years related work or co-op experience in an analytical or business role. Experience ideally in Retail CPG industry Consumer Finance or Telecommunications
Ability to synthesize large amount of data into insights
Strong interpersonal skills and comfortable collaborating within cross functional team
Demonstrated strong business acumen
Advanced knowledge of MS Excel
Basic knowledge of MS Access SQL Python is an asset

Why work at Shoppers Drug Mart

Acting as consultants supporting internal customers and the Associate-Owners you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work co-workers customers and community.

How Youll Succeed:

At Shoppers Drug Mart Inc. we seek great people to continually strengthen our culture. We believe great people model our values are authentic build trust and make connections.

If that sounds like you and you are open-minded responsive to change and up to the challenges provided in a fast-paced retail environment apply today.

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canadas diversity as a source of national pride and strength. We have made it a priority to reflect our nations evolving diversity in the products we sell the people we hire and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday apply to this job via the Workday application.

Hiring Range / Échelle salariale à lembauche :

$60000.00 - $82500.00 / 60.00000$ - 82.50000$ (per year / par an)

A candidates experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening assessing and/or selecting applicants for this position. / Lexpérience et les connaissances dun candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération quun candidat reçoit pour ce poste. Cette offre demploi concerne un poste vacant existant. Lentreprise utilise lintelligence artificielle dans le but de filtrer dévaluer et/ou de sélectionner les candidats à ce poste.

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Required Experience:

Location: 243 Consumers Road Toronto Ontario M2J 4W8At Shoppers Drug Mart were innovating health and wellness in Canada. From prescriptions to walk-in clinics and a beloved loyalty program were caring and supporting our customers in new ways every day.With more than 1300 locally owned and operated s...