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About this role:
We are seeking a Control Management Director within the Wholesale Operations Control organization which is the front line of risk and control management function that supports assessing and managing risks and controls in partnership with the business. The control team works to ensure internal controls processes and procedures are effective.
This team works directly with operations management to understand the risks exposures and trends that impact the business. The control team will also provide input and support on risk mitigating projects and initiatives. Wholesale Lending Operations Control is structured to support the lending lifecycle for both Corporate and Investment Bank (CIB) Lending and Commercial Banking Operations (CBO).
This role will report to the head of Wholesale Lending Operations Control will be the lead coverage for the head of Commercial Banking Operations and also manage certain lending life cycle aligned coverage areas. Successful candidates will have demonstrated product/industry/regulatory knowledge leadership capability as well as understanding of enterprise operational risk frameworks tools and governance. Crucial to the role is a sense of urgency passion for lending products and personal accountability.
As a senior leader in the control organization the Control Director will work closely with other senior leaders across Control Operations Risk Compliance and partners from elsewhere in the company in the development and execution of risk management activities.
In this role you will:
Primary responsibility to provide direct control and advisory support to the Head of Commercial Banking Operations
Work as part of the Wholesale Lending Operations team to manage risk and controls horizontally across the Lending Lifecycle
Integrate with Front Office Control programs and routines to ensure end-to-end coverage and integration with group level routines for Commercial Banking Operations
Manage a globally located coverage team for the support of front-line operational risk and compliance requirements including RCSA Issues management Loss Capture BEICFs Governance Audit and escalations
Partner with the CB Lending Operations Accountable Executive RAU owners and BCMs to define controls standards and conduct reviews for process/risk/control opportunities
Lead RCSA efforts including creation of new RAU as well as on-going optimization efforts
Lead Move-the-Line assessment and monitoring efforts as well as business process-change governance routines
Implement strategies to meet organizational measures of performance (ORKRI)
Support the inventory of business processes internal testing audit regulatory engagements outputs and the integration with RCSA EBCE Trigger Events and other core control functions as applicable
Assessing control weaknesses and operational risk incidents (OREs) using methods such as root cause analysis
Review controls for deficiencies and associated remediation (e.g. procedures gaps rewriting control design and performance rationales to meet standards rewriting MCR rationales to standards
Control Development: Control Documentation control evaluation control implementation and monitoring
Partner with risk and compliance functions to ensure effective controls vs. applicable policy law rule regulation
Required Qualifications:
8 years of Risk Management or Business Controls experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education
4 years of Management or leadership experience
Desired Qualifications:
Demonstrated understanding of Commercial Banking products industry regulation and Lending Operations
Knowledge and understanding of internal controls and internal control policy
Experience with RCSA risk/control identification and assessment and enterprise risk frameworks
Exceptional interpersonal and relationship building skills to effectively influence all organizational and leadership levels where flexibility collaboration and adaptability are a must
Highly organized and proactive with demonstrated ability to assess exercise independent judgment apply prudent risk management principles prioritize work to meet deadlines and proactively escalate when necessary
Ability to be flexible and adjust plans quickly to adapt to changing business needs
Hands on style; proven ability to structure tasks or projects execute and achieve targeted results and develop and manage associated goals and plans
Ethical integrity and demonstrated ability to exercise independent judgment and apply prudent risk mitigation principles
Job Expectations:
This position offers a hybrid work schedule
Ability to work at the posted location
Posting Locations:
550 S Tryon Charlotte NC
Posting End Date:
13 Mar 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Required Experience:
Director
Whether you’re just beginning your career or taking it to the next level, we have an opportunity for you.