Clinical Assistant- Dr. Stowell- Concord (46904)

Why Join CEENTA

CEENTA is the premier eye ear nose and throat group in the Carolinas. Youll join a supportive missiondriven team committed to providing exceptional patient care and a collaborative clinical environment.

CEENTA is seeking a compassionate Clinical Assistant to support clinics in Reserve Staffing/Float Pool. This role combines handson clinical care with essential administrative tasks to ensure an exceptional patient experience.

What you will do:

• Greet and room patients; document medical history vitals medications and allergies
• Assist Providers with exams treatments and inoffice procedures
• Administer medications and collect lab specimens
• Provide patient education and serve as a scribe when needed
• Schedule appointments procedures and surgeries
• Respond to patient messages and prescription requests
• Maintain exam rooms supplies and sterilization standards
• Update records and manage work queues in the EHR system
• Clean and restock exam rooms; sterilize equipment and maintain OSHAcompliant safety standards.
• Maintain clinic supply inventory and place orders when needed.
• Support the onboarding and training of new staff and apprentices.
• Collaborate with Providers and clinical team members to ensure efficient patient flow and highquality care.
• Travel to other CEENTA locations as needed.

A Typical Day

Your day begins by welcoming patients and bringing them to exam rooms with a warm professional approach. Youll record medical histories vital signs and medication updates in the EHR before assisting the Provider with examinations and procedures. Throughout the day youll sterilize rooms and equipment respond to patient messages process prescription refill requests schedule followup visits and surgeries and keep documents and work queues updated. Youll balance both clinical and administrative tasks to ensure smooth efficient patient care from start to finish.

Schedule:

• MonFri 8a5p; occasional early or late clinic rotation pending providers schedule.
• Willing to travel between clinic sites as needed.

Education

High school diploma or equivalent required.

Graduate of a medical assisting program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) orsuccessful completion of one of the 3 other approved routes as defined by the American Medical Technologists ( graduate of an accredited program for an equivalent certificationpreferred.

Experience

One to two years experience as a medical assistant in in primary care or otolaryngology preferred.

Certificates Licenses Registrations

CurrentCertified Medical Assistant (CMA)certification from the Certifying Board of the American Association of Medical Assistants (AAM) ORRegistered Medical Assistant (RMA)certification from American Medical Technologists (AMT)or equivalent certification/licensurepreferred. Current Licensed Practice Nurse from the NC or SC Board of Nursing. It is the employees responsibility to maintain certifications and provide proof of certification or licensure.

Current BLS Certification from the American Heart Association or American Red Cross preferred.

Work Environment

The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The ClinicalAssistantfunctions in amulti-specialty clinic with high patient volume. This role may be exposed to contagious or infectious diseases and therefore may be required to wear personal protective equipment at times. This position routinely uses standard medical office equipment as well as standard medicaldiagnosticequipment.

Supervision

This position reports to the Operations Manager as well as the Operations Supervisor when applicable with clinical oversight from the Provider.

The position has no supervisory responsibilities.

Position Type and Expected Hours of Work

Hours are subject to variation based upon clinic needs.

Physical Mental and Other Requirements

The physical and mental demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

• Occasionally assists with moving or position wheel-chair bound patients clinical equipment; up to 300lbs and office supplies up to 30 pounds
• Frequently required to stand; walk; sit in front of a computer; type; perform repetitive mouse clicks; use hands to finger handle or feel; and reach with hands and arms to assist patients and/or providers/staff

Mental Demands:

• Ability to problem solve
• Ability to work under pressure or in stressful situations
• Ability to make quick decisions
• Ability to thrive in fast-paced environments and multi-task
• Ability to use discretion and sensitivity

Other Requirements:

• Active & Current Drivers license
• Clean driving record
• Consistent and Reliable Transportation
• Polite and professional disposition

Travel

Occasional travel to other CEENTA clinic locations may be required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this addition to those essential functions identified above individuals in this position are also responsible for performing other duties or tasks that may be assigned. CEENTA retains the discretion to add or change the essential job functions of this position at any time without notice.

A Typical Day in the Position

A typical day for the Clinical Assistant involves collaborating with and providing clinical and administrative support to the Provider to ensure the delivery of high quality compassionate patient care. The MedicalAssistant greets patients with a warm welcoming smile as theyescortthem to the exam room. Theyobtain and document past medical and surgical histories chief complaint history of present illness (HPI) and vital signs and reconcile patient medications and allergies in the EHR assist the Provider with patient examinations treatments and in-office procedures cleaning and sterilizing rooms and equipment after each encounter. They perform an array of administrative duties which includeorderingsupplies stockingroomsscheduling appointmentssurgeries andin-office procedures responding topatientmessages and prescription refill requestsindexingfaxes and otherdocuments and monitoringwork queuesin the EHR system.