Safer Gambling Compliance Officer
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Entain is fearlessly transforming the global racing sports and wagering industry delivering unforgettable customer experiences and pushing beyond traditional boundaries. Part of a FTSE 50 company with over 27000 employees across 12 countries Entain operates in Europe the USA and Australia as a true global powerhouse.
Your Impact
Join our Safer Gambling team in Brisbane and play a meaningful role in helping customers enjoy betting responsibly. Youll support customers where risk is identified offering clear guidance to promote sustainability and reduce potential harm. Your work helps protect our customers while supporting the integrity of our Ladbrokes and Neds brands.
As a Safer Gambling Compliance Officer youll deliver harm minimisation initiatives in line with legislative and regulatory requirements while working closely with teams across Risk Trading and Client Services. This role suits someone who is curious thoughtful and confident navigating sensitive conversations offering the chance to build specialist skills that will support your growth in compliance and customer engagement.
A Day in the Life:
This role is based in Brisbane working standard hours from Sunday to Thursday. We embrace a flexible hybrid model combining in-office collaboration with the freedom to work from home. Heres a snapshot of your day:
- Ensure compliance with the Gambling Act Racing Act and all harm minimisation obligations.
- Monitor customer activity and implement harm minimisation and exclusion processes promptly.
- Analyse data and reports to identify risks improve outcomes and escalate issues with recommendations.
- Prepare accurate harm minimisation reports and provide actionable insights to management.
- Build strong stakeholder relationships and deliver safer betting training.
- Share knowledge and best practices to support a culture of responsible gambling.
- Promote safer betting while delivering respectful customer-focused outcomes.
Your Strengths:
- Experience in regulated or compliance-driven environments ideally within the wagering sector.
- Knowledge of harm minimisation or responsible gambling is highly desirable.
- Confident using computer systems including Salesforce and Microsoft Office is desirable.
- Strong customer relationship skills with a consistent focus on service excellence.
- Empathetic non-judgemental communicator with strong reflective listening skills.
- Calm objective and professional when handling sensitive or challenging situations.
- Curious and proactive with a strong desire to learn and contribute ideas.
Life at Entain:
At Entain its more than a job - youll find growth connection and a culture where you can be yourself. As a global employer we create a safe inclusive environment where every voice counts giving you the freedom to make an impact and thrive in a team that values individuality and collaboration. Plus with social events live sports and a pool table our offices are the perfect place to connect and unwind.
Perks Youll Love:
- Hybrid & Flexible: Balance your life and work.
- Recognition & Rewards: Celebrate wins and retailer discounts.
- Wellbeing Perks: Support for your health and happiness.
- Workday Extras: Free breakfast snacks and beverages.
- Office Vibes: Pool table live sports and fun social activities.
Theres nothing like it.
For more information please reach out to us atorhit apply now.
Due to the wagering aspect of our industry applicants must be a minimum of 18 years to apply.
Required Experience:
Unclear Seniority
Key Skills
- Compliance Management
- Risk Management
- Financial Services
- PCI
- Banking
- Cost Accounting Standards
- Quality Systems
- Research Experience
- NIST Standards
- Securities Law
- SOX
- ISO 27000
About Company
Sports betting, gaming and interactive entertainment is changing, and were leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. Wit ... View more
