Assistant Store Manager Essilorluxottica Chalhoub

Riyadh - Saudi Arabia

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Key accountabilities and responsibilities:

As an Assistant Store Manager at EssilorLuxottica Chalhoub you will support the Store Manager in leading all aspects of store operations. Your primary focus is to ensure excellent customer service drive sales performance coach and develop the team and maintain high operational standards. You will play a key role in motivating the team and supporting the overall business goals while stepping in as the acting manager when needed.

Key Responsibilities

Support the Store Manager in executing the stores action plan and achieving sales targets and KPIs.
Act as a role model by delivering exceptional customer service and representing the brands image values and philosophy.
Drive daily team motivation provide on-the-floor guidance and ensure seamless operations throughout all store zones.
Support in team scheduling shift planning and ensuring proper floor coverage during peak hours.
Maintain a customer-centric approach by building strong relationships and leveraging the stores CRM database to identify selling opportunities.
Stay updated on trends product knowledge and competitor activity and actively share insights with the Store Manager.
Support visual merchandising activities and stock replenishment in line with brand guidelines.
Assist in onboarding training and mentoring new and existing team members.
Participate in regular performance check-ins and support the implementation of individual development plans.
Support in ensuring that all operational safety legal and compliance procedures are followed.
Actively contribute to creating a positive and inclusive store culture promoting trust respect and open communication.
Handle customer concerns or issues in a professional and solution-oriented manner.
Step in for the Store Manager during absences or delegated responsibilities.

Are you

Passionate about people development and retail excellence
KPI and performance-focused with strong commercial awareness
Confident in leading daily floor operations
Committed to continuous learning and personal growth
Solution-driven and customer-obsessed
Motivated by working in a dynamic fast-paced environment

Requirements:

Minimum of 3 years in optical retail.
Demonstrated experience in team coordination or floor leadership
Strong interpersonal and communication skills
Proficiency in English; Arabic is an advantage

Key accountabilities and responsibilities:As an Assistant Store Manager at EssilorLuxottica Chalhoub you will support the Store Manager in leading all aspects of store operations. Your primary focus is to ensure excellent customer service drive sales performance coach and develop the team and mainta...

Key accountabilities and responsibilities:

Key Responsibilities

Support the Store Manager in executing the stores action plan and achieving sales targets and KPIs.
Act as a role model by delivering exceptional customer service and representing the brands image values and philosophy.
Drive daily team motivation provide on-the-floor guidance and ensure seamless operations throughout all store zones.
Support in team scheduling shift planning and ensuring proper floor coverage during peak hours.
Maintain a customer-centric approach by building strong relationships and leveraging the stores CRM database to identify selling opportunities.
Stay updated on trends product knowledge and competitor activity and actively share insights with the Store Manager.
Support visual merchandising activities and stock replenishment in line with brand guidelines.
Assist in onboarding training and mentoring new and existing team members.
Participate in regular performance check-ins and support the implementation of individual development plans.
Support in ensuring that all operational safety legal and compliance procedures are followed.
Actively contribute to creating a positive and inclusive store culture promoting trust respect and open communication.
Handle customer concerns or issues in a professional and solution-oriented manner.
Step in for the Store Manager during absences or delegated responsibilities.