Certification & Accreditation Program Manager Remote

Trigent Software Private Limited

Job Location:

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Duties & Responsibilities What You Will Do in This Role

Manage the end-to-end Certification and Accreditation process including:
- In-depth certification reviews and analysis
- Release management ownership
- ServiceNow University certification/accreditation path ownership
- Internal process documentation ownership
Support and manage certification-related projects across the broader program team.
Determine methods and procedures for new assignments and coordinate activities across teams.
Work on complex issues requiring in-depth evaluation of variable factors and data analysis.
Exercise sound judgment in selecting appropriate methods techniques and evaluation criteria.
Research and implement state-of-the-art approaches and best practices within and outside the organization.
Evaluate identify and drive improvements across the certification portfolio.
Collaborate with cross-functional teams including Product Owners Development Partner Enablement and Operations to plan and track projects.
Define and maintain program governance frameworks.

Required Skills & Qualifications

Experience managing professional-grade certification programs.
Experience with the ServiceNow platform is a plus.
Strong attention to detail and advanced organizational skills.
Ability to manage multiple projects simultaneously with high accuracy and precision.
Experience with data analysis and reporting.
Proven ability to influence stakeholders and drive alignment.
Strong analytical skills with the ability to collect organize analyze and interpret large volumes of information accurately.
Experience designing and/or improving operational processes.
Ability to respond effectively to stakeholder needs in a fast-paced dynamic deadline-driven environment.
Excellent written and verbal communication skills.
Advanced MS Office proficiency particularly Outlook and Excel.
Experience with certification and/or learning management systems (LMS).

Duties & Responsibilities What You Will Do in This Role Manage the end-to-end Certification and Accreditation process including: In-depth certification reviews and analysis Release management ownership ServiceNow University certification/accreditation path ownership Internal process docume...