Data Terminal Operator VolCard and Vending UTK

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profile Job Location:

Knoxville, TN - USA

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Description

This position will serve as an Administrative Support Aid to assist in the daily operations of the VolCard Office and Campus Vending. This position will provide service to students and staff on an acceptable level . This position is responsible for incoming calls to the VolCard Office ID production and account payments. The Administrative Support will verify Vending Commissions for incoming Commission Statemements and will respond and report all Vending calls to appropriate Vendors.

This position is part time (24 hours per week).



Responsibilities
  • Customer Service that includes answering the telephone and waiting on customers.
  • Provide specific information regarding VolCard access IDs VolCard accounts and eligibility and institutional policies and procedures.
  • Direct questions outside the realm of the VolCard Office to the appropriate personnel.
  • Verifying Commission Statements applying credits and debits to the VolCard Accounts either departmental accounts or individual accounts


Qualifications

Required Qualifications

  • Education: High School Diploma; with strong customer skills
  • Experience: Must possess a mobile phone (Android or Apple)
  • Knowledge Skills Abilities:Be proficient in Customer Service. Be adept in mobile device technology. Have basic cashiering knowledge good computer skills and general accounting knowledge.
  • Education: High School Diploma; with strong customer skills

Preferred Qualifications

  • Experience: Banner LDAP and Campus Gold
  • Knowledge Skills Abilities:Be proficient in Customer Service. Be adept in mobile device technology. Have basic cashiering knowledge good computer skills and general accounting knowledge.

Work Location

  • Location: University of Tennessee - Knoxville
  • Onsite Hybrid or Remote On-Site

Compensation and Benefits

  • UT market range: MR04
  • Anticipated hiring range: $19.00/hour (24 hours per week)
  • Find more information on the UT Market Range structurehere
  • Find more information on UT Benefitshere


DescriptionThis position will serve as an Administrative Support Aid to assist in the daily operations of the VolCard Office and Campus Vending. This position will provide service to students and staff on an acceptable level . This position is responsible for incoming calls to the VolCard Office ID ...
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Key Skills

  • Food Technology
  • Data Entry
  • Access Control
  • Bank Reconciliation
  • Application Management
  • AV

About Company

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The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for ... View more

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