Peer Support Coordinator

Position

Peer Support Coordinator

Location

Edmonton AB

Type

Full Time

Salary

staring at $52000

About Us

Break Barriers. Employ Change.

At Prospect we value the diversity of people. Diversity at Prospect means a workplace where individual differences are recognized and appreciated respected and responded to in ways that fully develop and utilize each persons talents and strengths.

Prospect helps people get jobs. Were a not-for-profit and registered charity so while the bottom line cant be ignored its not our priority. Clients are.

Prospect strongly believes in its five brand pillars and is looking for great candidates who share the same beliefs:

Enthusiastic

Prospect approaches every opportunity with enthusiasm. We drive change with energy optimism and commitment. Anyone who walks through our doors can feel the positive energy.

Professional

In every facet of our work our actions show a commitment to professional management and service delivery. Prospect is accountable ethical and honest.

Innovative

Prospect creates change by envisioning the end game and creating the means to realize it. We believe asking why not aids progress. Solutions are created when we think beyond traditional boundaries.

Inclusive

Prospect is driven to achieve equal access for all to opportunities and resources. We strive to create a fair healthy and high-performing environment where everyone is respected encouraged and motivated and their contributions help Prospect attain its goals.

Collaborative

Prospect seeks different perspectives. All parties must be engaged including for-profit not-for-profit funders and government. Only by understanding all points of view can we create inclusive workplaces.

What we are seeking

When was the last time you worked at an organization with a real purpose Not a slogan or a jingle. A purpose that actually made society better. Something that you could identify with from day one. Has it been a while Never Well heres where your luck changes.

Prospect is one of Albertas most resourceful and successful not-for-profits. We have an exciting NEW job opportunity within our Calgary employment support programs that will collaborate with our employer partners to connect clients to sustainable careers. As the Employer Liasion youll be vital in bridging the gap between our client services team and Prospects employer partners. Youll bring your formidable skill set enthusiasm and collaborative attitude to an organization that delivers lasting impact to Alberta.

What will you do

• Supervises all aspects of volunteer services for the Mental Health Employment Services program
• Works with HR to develop and implement programs for training retention and orientation of volunteer Peer Navigators
• Works with HR to develop volunteer handbook and protocols. Communicates protocols to volunteers
• Researches effective volunteer recruitment and retention strategies
• Works with HR to actively recruit train and mentor volunteer Peer Navigators
• Manages all initial communication with volunteers; welcoming and thanking them for their interest and following up with next steps
• Leads and executes communication programs with volunteers
• Communicates regularly with Peer Navigators to receive updates on progress with clients
• Ensures volunteers have resources and support necessary to be successful with client peer support
• Conducts follow-up meetings with clients after their successful completion of the program at 90 and 180 day intervals
• Maintains accurate complete secure and confidential records on current and past volunteer Peer Navigators including areas of greatest life experience
• Regularly monitors the performance of the Peer Navigators to ensure they are meeting volunteer performance standards
• Prepares volunteer reports/statistics and reports monthly on volunteer activities to the Manager
• Facilitates volunteer events and recruiting activities
• Works with Manager to create new ideas for volunteer development
• Researches and identifies new sources of volunteer assistance that supports the needs of residents and staff
• Complies with policies/procedures provincial privacy and other job-related legislation
• Champions Prospects goals vision mission and program objectives

What does it take to do this job

• Completion of post-secondary education in Business Social Human Services and/or a related discipline
• 2 years related experience; preferably in coordinating volunteers with demonstrated reliability shown in past positions
• Some post-secondary education and/or an equivalent combination of education and professional experience will be considered
• Intermediate skill level in Microsoft Office (Word Excel Outlook and PowerPoint); experience with database software is an asset
• Solid organizational skills with the ability to handle changing tasks and priorities
• Strong written and verbal communications skills with demonstrated ability to act as an intermediary between the client and any internal and/or external stakeholders
• Excellent listening and critical thinking skills are required with the ability to identify problems and provide strategic solutions
• Ability to work individually and in a broader team based environment
• A driven empathetic person who thrives under pressure
• Experience with disability-related diversity and inclusion is an asset
• Experience in retail hospitality or food service industry will be an asset
• Able to maintain high ethical standards and handle sensitive information in a confidential diplomatic manner
• All employees must pass a background check
• This position is currently a hybrid position and employees must be flexible to work from the office as well as from a home base

If you require an accommodation in order to participate in the application or selection process please contact the HR/Recruitment department at

Prospect will consult with all applicants who request accommodation during the process to ensure that the accommodation provided takes into account any individual accessibility needs. Any information received relating to accommodation will be addressed confidentially.

Required Experience:

IC