Wholesale Support Aussie Expert

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profile Job Location:

Melbourne - Australia

profile Monthly Salary: Not Disclosed
Posted on: 6 days ago
Vacancies: 1 Vacancy

Job Summary

As our Wholesale Support Aussie Expert youll play a critical role in delivering exceptional support to our customers and empowering our internal teams. Youll work closely with team leaders management business consultants field technicians and customers to ensure smooth operations high service standards and a best-in-class support experience.

If you thrive on solving complex problems mentoring others and making systems and processes better this could be the role for you.

This is a 6-month secondment opportunity.

Excited to grow your career

We value our talented employees and whenever possible strive to help one of our team to grow professionally.

Our people make all the difference in our success.

Lets talk about you!

  • Strong understanding of the Business Telecommunications industry and associated products including FTTN/C Fibre and TC1/2/4.
  • Hands-on experience with business-grade networking equipment such as Cisco ISR Fortinet Firewalls and Cisco Meraki.
  • Solid knowledge of both basic and advanced networking technologies and protocols including QoS MPLS IPSEC BGP OSPF VLANs VRF SD-WAN and Layer 2.
  • Experience with managed services including Cloud Connect Hosted Phone Systems and Managed Routing & Switching.
  • Relevant technical certifications such as CCNA NSE4 or CompTIA A Networking.
  • Experience providing technical support in a call centre or similar environment.

If this role speaks to you hit the apply button to submit your application! Or if you feel you still have a bit more to learn - reach out to the assigned Recruitment Business Partner (found on right-hand side of the advert) and theyll provide you with some insights on ways to progress and upskill within Aussie.

As our Wholesale Support Aussie Expert youll play a critical role in delivering exceptional support to our customers and empowering our internal teams. Youll work closely with team leaders management business consultants field technicians and customers to ensure smooth operations high service standa...
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Key Skills

  • Loan Processing
  • Sales Experience
  • Account Management
  • Banking
  • Pricing
  • Corporate Finance
  • Customer Support
  • Fair Housing Regulations
  • Strategic Planning
  • Underwriting
  • Sales Management
  • Channel Management

About Company

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Award-winning nbn® internet, mobile, and network services for Aussie homes, business, and enterprise. That's Aussie Broadband, that's The Actual Aussie Way.

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