Server Technician with French

Job Description

The Server Technician will provide technical expertise for server administration tuning and ensure all supported servers maintain smooth operations through high-availability and performance Windows Server Administrator will be working independently or in teams and have the ability to effectively gain insight and develop solutions to meet customers business needs.

Responsibilities

• Administration of server environments (Windows and/or Linux): server restarts service checks log analysis and system resource monitoring (CPU RAM filesystem)
• Troubleshooting OS database middleware and network-related issues; familiarity with common network protocols
• Handling and processing monitoring alerts identifying root causes resolving issues or dispatching to appropriate teams
• Development and maintenance of automation and evaluation scripts (PowerShell and/or Shell)
• Management of systems using virtualization technologies (e.g. VMware Hyper-V KVM LXC or similar)
• Processing complex tickets and incidents in line with defined procedures and SLAs
• Handling service requests received via monitoring tools and e-mail including ticket creation and documentation
• Coordination with internal and external resolution groups including on-site and data center teams
• Basic server hardware troubleshooting and coordination of hardware cases with vendors and DC teams
• Collaboration with security teams and participation in defining alerts and exceptions
• Maintaining clear documentation and following ticketing best practices
• Supporting team activities during peak times or major incidents
• Contributing to a collaborative team environment and good cross-team relationships
• Performing other related tasks as assigned by the manager

Requirements

• Fluency in French and English
• Experience with Windows Server and/or Linux environments
• Windows Server: Active Directory PowerShell Event Viewer
• Linux: distributions such as Ubuntu CentOS Red Hat; shell scripting and syslog analysis
• Experience with virtualization technologies (VMware Hyper-V KVM or similar)
• Familiarity with databases such as MSSQL MySQL Oracle or MongoDB
• Strong analytical and troubleshooting skills
• Ability to work independently with minimal supervision
• Proactive mindset with willingness to learn new technologies and processes
• Ability to research analyze and resolve unfamiliar technical issues
• Understanding of system configuration performance and resource management
• Experience with backup or monitoring tools is considered a plus
• Bachelors or Masters degree in Computer Science Information Systems or a related field is an advantage
• Experience in mixed environments (Windows or/and Linux)
• Exposure to enterprise monitoring ticketing and ITIL-based processes
• Prior work in 24/7 or production support environments

What we offer:

• Competitive remuneration package
• Referral bonus program
• 24 days of annual paid leave
• Additional health insurance (outpatient & hospital medical care dental care coverage of dioptric glasses and more)
• Free Psychological Counselling via Green Line and on the spot
• Newborn or newly adopted child bonus
• Food vouchers - 76.70 EUR/month (150 BGN)
• Upskilling & reskilling training programs and e-learning hub
• Recognition awards
• Sports cards (partially covered by the employer) and company sports initiatives
• Special company discounts
• Various social and charity initiatives