Help Desk Technician Apprentice

Jonesboro, GA - USA

Monthly Salary: $ 17 - 24

Posted on: 15 days ago

Vacancies: 1 Vacancy

Job Summary

Apprenticely is helping Kalmer Solutions hire a Help Desk Technician in Jonesboro AR.

About the Employer:

At Kalmer Solutions were committed to providing innovative IT solutions with a strong focus on customer experience. Our team of passionate professionals is dedicated to reliability quality and excellence in everything we do.

Company Culture: The Kalmer Way Fundamentals

Our culture at Kalmer Solutions is guided by The Kalmer Way Fundamentals where purpose meets passion. These core principles shape our interactions inspire our service approach and cultivate a supportive environment centered on integrity quality and teamwork. From doing the right thing to delivering legendary service and embracing continuous improvement these fundamentals define how we work grow and succeed together.

$17 - $24 an hour

Are you passionate about troubleshooting technical issues and delivering exceptional customer support Kalmer Solutions is looking for a skilled Help Desk Technician to join our dynamic team!As a Help Desk Technician at Kalmer Solutions youll be at the forefront of assisting our valued clients by addressing their technical inquiries and resolving hardware and software issues. This role offers a chance to work with diverse clients tackle interesting challenges and provide fast effective solutions in a fast-paced environment.

What Youll Bring:

-Strong troubleshooting and technical problem-solving abilities

-Excellent communication and customer service skills

-Familiarity with various operating systems and software applications

-Ability to multitask and thrive under pressure

Job Duties Include:

-Take Calls from End-Users and Provide Support

-Windows Workstation Support

-Windows Server Environment Support

-Network Support

-Time entry and tracking

-Client information and documentation

-Create and interpret technical documentation

Perks of Joining Us:

-Competitive salary and benefits package

-Kalmer Solutions pays 100% of employees medical insurance cost

-Options for a Simple IRA retirement account with 3% employer contribution match

-Opportunities for professional growth and career advancement

-A collaborative supportive work environment

-Exposure to exciting projects and cutting-edge technology

Whats an Apprenticeship An apprenticeship is a full time position with a focus on learning! During your first year of employment you are guaranteed formal training a mentor and a pay raise! Employers who have committed to the apprenticeship model for hiring are committing to building you and your career. Youre encouraged to apply even if your experience doesnt precisely match the job description. Apprenticeship positions welcome diverse applicants who are looking to grow their career in IT!

How does the interview process work We want to get to know you! Apprenticely will conduct an initial phone interview and knowledge assessment. If your skills and interest match with the employers needs well share your resume or ask you to apply directly with them. After that the employers will continue with their recruiting and interview process. If you are a match an offer will be made for you to get started in your new apprenticeship role! Well be here to make sure your apprenticeship year goes smoothly and that you are set up for career growth and success!

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The Arkansas Center for Data Sciences dba Apprenticely will not discriminate against apprenticeship applicants or apprentices based on RACE COLOR RELIGION NATIONAL ORIGIN SEX (INCLUDING PREGNANCY AND GENDER IDENTITY) SEXUAL ORIENTATION GENETIC INFORMATION OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER. Apprenticely will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations part 30

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Required Experience:

Apprenticely is helping Kalmer Solutions hire a Help Desk Technician in Jonesboro AR.About the Employer:At Kalmer Solutions were committed to providing innovative IT solutions with a strong focus on customer experience. Our team of passionate professionals is dedicated to reliability quality and exc...