Event Set-Up Supervisor, The Department at Hudson's

Detroit, MI - USA

Monthly Salary: Not Disclosed

Posted on: 30 days ago

Vacancies: 1 Vacancy

Job Summary

The Event Set-Up Supervisor will be successful when:

The Department at Hudsons private events are flawlessly executed with top-notch event room sets that meet the gold standard for Detroits premier venue.

They establish operational excellence by overseeing the seamless set-up and break-down of all functions ensuring every room is show ready at all times.

Success is defined by leading a polished team by example maintaining meticulous cleanliness and maintenance standards across all event work and storage areas.

What You Will Do

Oversee all function set-up and break-down ensuring rigorous adherence to service standards and operating procedures.

Inspect work areas event rooms and storage areas consistently for organization cleanliness and maintenance to reflect premium brand expectations.

Lead by example in all areas including punctuality appearance and work quality acting as a brand ambassador for Continental.

Review BEOs daily weekly and monthly to anticipate event needs and coordinate complex logistics for various meeting and social sets.

Communicate professionally with clients resolving concerns or last-minute changes quickly and efficiently to ensure a seamless experience.

Set the next shift up for success by managing houseperson pass-ons and information packets to ensure operational continuity.

Manage event equipment and storage ensuring all furniture and tools are stored properly in accordance with fire codes and safety regulations.

Drive financial impact by leading quarterly equipment inventories and monitoring the proper storage and transport of furniture to minimize damage.

Collaborate across departments working with Stewarding on cleaning supplies and assisting servers or bartenders when requested by management.

Step into leadership duties in the absence of an Event Manager ensuring the team remains focused productive and committed to excellence.

WHAT IMPACT YOU WILL MAKE

Operational Execution & Presentation:

Ensure every event space is transformed into a world-class environment through expert knowledge of diverse room sets and creative configurations.

Maintain show ready status for all unused rooms ensuring the venue is always prepared for potential client walkthroughs.

Stewardship & Continuous Improvement:

Act as a catalyst for continuous improvement by providing unique and creative ideas to enhance meeting and social experiences.

Coordinate weekly linen orders and supply needs to prevent service interruptions during high-volume event cycles.

Team Leadership & Communication:

Participate in and occasionally lead pre-shift meetings to review event briefings timing and specific client expectations.

Mentor the houseperson team fostering a creative and collaborative environment where everyone is committed to the Delight our Guest mission.

WHO YOU ARE

An integral team member with elevated knowledge of banquet and event operations who consistently delivers flawless results.

A polished professional who is comfortable working in a dynamic high-pressure event venue environment.

A collaborative problem solver who thrives while building relationships and seeks open honest communication.

A dedicated leader willing to roll up your sleeves to support the team and ensure world-class hospitality.

A meticulous organizer who anticipates needs and values the importance of details in creating a premium guest experience.

Additional Requirements:

Must be 18 years or older.
Highly motivated self-directed and results driven.
Ability to work a flexible schedule including evenings and weekends based on event needs.

Physical Demands:
The physical demands for this position include standing for long periods of time bending and heavy lifting. These physical requirements may be accomplished with or without reasonable accommodation.

Job Benefits

We offer a range of benefits for eligibles team members including:

Health Coverage Medical Dental and Vision
Voluntary Life/AD&D Short-Term and Long-Term Disability Critical Illness
401(k)
Paid Time Off
Wellness Programs
Additional Perks

Continental is an Equal Opportunity Employer.

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Required Experience:

Manager

The Event Set-Up Supervisor will be successful when: The Department at Hudsons private events are flawlessly executed with top-notch event room sets that meet the gold standard for Detroits premier venue. They establish operational excellence by overseeing the seamless set-up and break-down of all f...