Patient Access Liaison 1 Norwalk Hospital Cancer Center, Norwalk, CT
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Job Location:
Norwalk, CA - USA
Hourly Salary:
$ 17 - 31
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Description
Position at Norwalk Hospital Association
At Nuvance Health we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed respected and supported. Together we are a team of 15000 strong hearts and open minds. If you share our values of connected personal agile and imaginative we invite you to discover whats possible for you and your career.
When you join our growing multi-specialty medical practice you can enjoy the advantages of being a part of a large health system while working in a more intimate setting than a hospital. You can build relationships with patients over time as you take advantage of opportunities for more team building socialization and work-life balance.
We offer a range of outpatient practices including primary care oncology neurology gastroenterology endocrinology OB/GYN bariatric surgical cardiology and infectious diseases. Join the Nuvance Health medical practice and be part of a collaborative team in an environment of open communication and unwavering compassion.
Title: Patient Access Liaison 1 - NHMP Norwalk Cancer Center Norwalk CT - Full time/40 hours 8-hour shifts 8:30am - 5:00pm Monday - Friday.
Summary: This position performs the registration function for patients entering the health care organization through outpatient and/or Laboratory outreach addition to registration this position is also responsible for order entry specimen labeling and customer service functions.
Responsibilities:
1. Responsible for greeting patients promptly and in a friendly manner. Verifies patients in system(s) and provides direction based on review of orders and patient needs. Acknowledges and assists patients with special needs and respects confidentiality.
2. Accurately identifies patient and performs registration functions including obtaining all required information & necessary signatures & consents to aid in securing payment for services rendered. Scans documents as needed. Collects payments as needed.
3. Acts as a Laboratory customer service representative while providing service. Responds to telephone calls according to customer service standards and directs patients appropriately. Works with scheduling system to ensure patients are cared for in a timely manner.
4. Ensures maximum utilization of resources. Works independently if needed at off-site locations.
5. Enters/releases testing orders in the Cerner LIS and other systems as needed. Reviews orders for accuracy to include but not limited to correct ordering physician patient location and specimen integrity.
6. Alerts appropriate personnel and follows established protocols in operational situations to prevent crisis & service delays.
7. Maintains records and files on a daily basis including patient logs & various department activity logs as needed.
8. Promotes and maintains working relationships within a multi-skilled team environment to facilitate team visions & goals/teamwork.
9. Participates in education opportunities staff meetings & in-services as scheduled. Reviews minutes of meetings not attended.
10. Employee is responsible for following the policies and procedures related to WCHN compliance protocols.
11. Fulfills all compliance responsibilities related to the position.
12. Performs other duties as assigned.
Other Information:
Education/Experience Required: High School Diploma/GED Data entry required.
Minimum Experience: zero to six months
Desired: Associate degree preferred.
Minimum Experience: zero to six months
Desired: Associate degree preferred.
Salary Range: $17.00 - $31.36 Hourly (Hourly rate per the contractual union pay grid)
With strong hearts and open minds were pushing past boundaries and challenging the expected all in the name of possibility. We are neighbors caring for neighbors working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities advance your career with Nuvance Health!
Key Skills
- Presentation Skills
- Time Management
- Clinical Research
- Communication skills
- GCP
- Infusion Experience
- Managed Care
- Hospice Care
- Conflict Management
- Clinical Trials
- Research Experience
- Home Care
About Company
Our hospitals, medical practice and care centers are located throughout New York’s Hudson Valley and Western Connecticut. At every location, you’ll find excellent convenient care, a personalized approach, a connected team, and access to our network of doctors. Find care now.
