Senior Product Manager Brand Operations
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Job Location:
Herndon, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Who is FranConnect
FranConnect is the leading enterprise software provider for franchise and multi-location businesses. For 25 years the FranConnect AI-powered platform has served as the backbone for sales operations and marketing for over 1500 brands and one million locations worldwide. Iconic brands such as Bojangles Capriottis Golds Gym Neighborly and Papa Johns rely on FranConnect to expand locations streamline unit operations enhance collaboration and improve profitability. Backed by private equity investor Serent Capital FranConnect is headquartered in Herndon Virginia with global offices in Australia India Colombia and Canada. For more information on FranConnect visit .
Why Join Us
At FranConnect we believe that great companies are built on great cultures. Our team is passionate collaborative and driven by a shared mission: to empower franchise and multi-location businesses with the tools they need to thrive. We foster an environment where innovation transparency and continuous learning are at the core of everything we do. Employee growth and well-being matter to us and we take pride in cultivating a workplace where every voice is heard ideas are valued and contributions make a real impact.
Joining FranConnect means being part of a company that not only values its people but also plays a crucial role in shaping the future of franchising and multi-location businesses. If youre looking for a place where you can grow contribute meaningfully and be part of something bigger wed love to have you on our team!
Job Overview
Were hiring a Senior Product Manager to own RizePoint FranConnects Brand Consistency and Quality Operations product. This role focuses on evolving a mature mission-critical operations platform balancing rigor and compliance with usability scalability and modern workflows that support both corporate teams and in-store operators. Youll partner closely with Design and offshore engineering teams in India to define strategy drive outcomes and deliver continuous improvements on a monthly release cadence.
Primary Duties & Responsibilities
- Own the product vision roadmap and execution for RizePoint and FranConnects Brand Consistency & Quality Operations capabilities.
- Evolve audit inspection corrective action and standards management workflows for multi-unit franchise systems.
- Balance compliance rigor with usability for field users operators and corporate stakeholders.
- Partner with Design to modernize complex operational workflows and improve in-store adoption.
- Collaborate with Engineering to deliver scalable performant solutions that support large enterprise customers.
- Use customer feedback analytics and business priorities to identify problems and measure success.
- Drive problem definition requirements delivery and iteration on a monthly release cadence.
- Present roadmap decisions progress and outcomes to customers and product leadership.
- Ensure timely delivery of product initiatives while maintaining a high standard of quality and usability.
Location: West Coast Utah or local to HQ in Virginia preferred
What We Are Looking For
- 5 years of product management experience in B2B SaaS
- Experience owning store operations compliance audit or workflow-heavy enterprise products a plus
- Proven ability to modernize mature products without disrupting critical customer workflows
- Strong product judgment in enterprise and multi-stakeholder environments
- Excellent communication and stakeholder management skills
- Experience working with offshore engineering teams in India is a major plus
- Comfortable navigating ambiguity demonstrating a positive approach to change with the ability to adapt and remain effective in evolving environments
Required Experience:
Senior IC
Key Skills
- Digital Marketing
- Marketing
- Management Experience
- Profit & Loss
- Analysis Skills
- Microsoft Powerpoint
- Market Research
- Project Management
- Product Management
- P&L Management
- Product Development
- Branding
About Company
FranConnect is the leading provider of business management software for multi-location and franchise businesses. Request a demo of our tool suite today!
