Partner agency | Sales Agent (IT) – Peru

About the position

We are looking for an Italian-speaking Sales Agent to support the agency in managing the Italian market.

You will handle qualified requests from Italian-speaking travelers via the Evaneos platform advise them on Peru as a destination and design tailor-made itineraries that match their expectations. Working remotely and in close collaboration with the team based in Cusco you will guide travelers from the first contact through to the end of their trip ensuring a smooth reassuring and high-quality experience.

If you enjoy sales trip design and customer care and want to help travelers discover Peru in a thoughtful way this role is made for you.

Your main missions

Sales & customer support

• Handle incoming trip requests from Italian-speaking travelers via the Evaneos platform and respond in a timely professional way.

• Understand travelers expectations constraints and specific needs in order to propose relevant travel options.

• Provide clear and inspiring guidance on Peruvian destinations cultures and traditions.

• Design customized itineraries that reflect each travelers interests pace and travel style.

Operations & practical management

• Prepare and validate detailed quotations in line with the agencys standards and processes.

• Match each request with the most suitable local partners and services.

• Coordinate bookings with hotels guides and transport providers to ensure smooth logistics for every trip.

Customer care & quality during the trip

• Act as the main point of contact for travelers before and during their journey.

• Monitor service quality and traveler satisfaction from confirmation to return.

• Handle complaints changes cancellations or unexpected issues with calm empathy and professionalism.

Responsible tourism

• Promote sustainable travel practices in the way trips are designed and operated.

• Contribute to selecting and working with eco-conscious suppliers and local partners.

• Educate travelers about their local impact and encourage respectful behavior toward communities and the environment.

Contract conditions

• Type of contract: Long term / permanent local contract

• Location: Remote role from anywhere in Peru on site role in Cusco

• Availability: As soon as possible

• Working time: Full-time

• Work mode: 100% remote from Peru (mandatory)

• Compensation: Fixed monthly remuneration plus a fixed % commission per dossier or sale

Your advantages

• Support with visa procedures where applicable

• Health or travel insurance support

• An initial training trip to better understand the destination and products

• Flexible working hours adapted to traveler communication needs

• An annual training / familiarization trip to deepen your knowledge of Peru

• An annual bonus linked to your results and contribution

• Team activities and company events that foster a positive and collaborative work atmosphe