Technical Support Analyst II

Ocoee, FL - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Required Skills & Experience

2 - 4 year of IT or enterprise technical support experience
Strong knowledge of Tier 1 hardware/software troubleshooting
Experience with Microsoft Teams Rooms-certified equipment
Familiarity with Active Directory and MECM
Experience with ticketing systems
Ability to perform under pressure in executive-facing environments

Preferred

Microsoft 365 Certification
CompTIA A or Network
AVIXA Fundamentals

Additional Requirements

Valid Drivers License (Required)
Reliable personal transportation (Frequent travel required)
Ability to lift up to 50 lbs
US Citizen or Green Card Holder
Local Florida candidates strongly preferred

Required Skills & Experience 2 - 4 year of IT or enterprise technical support experience Strong knowledge of Tier 1 hardware/software troubleshooting Experience with Microsoft Teams Rooms-certified equipment Familiarity with Active Directory and MECM Experience with ticketing systems Ability to per...