Technical Writer III

Newton, MA - USA

Monthly Salary: Not Disclosed

Posted on: 1 hour ago

Vacancies: 1 Vacancy

Job Summary

Title: Technical Writer III

Pay Rate Range: $40.00 $50.00/hr. (DOE)
Employment Type: Contract 12 months
Schedule: Full-time Monday Friday (8:00 AM 5:00 PM; some overtime may be required)
Location: Newton NC - 100% on-site
Job Posting ID: CRNGJP

Job Overview

Tekberry is seeking an experienced Technical Writer III to support our client in developing and maintaining complex technical documentation. This role is responsible for creating high-quality documentation that supports products services and internal processes while collaborating with cross-functional teams including engineering product management customer support and marketing.

The ideal candidate brings 3 5 years of technical writing experience in a technology-driven environment strong documentation tool proficiency and the ability to manage multiple projects independently in a fast-paced setting.

As a Tekberry W2 employee you will have access to health benefits including medical dental vision and 401(k) options (based on eligibility).

Key Responsibilities

Content Development

Create edit and maintain user manuals installation guides release notes online help documentation FAQs and other technical materials.
Ensure documentation is accurate clear concise and aligned with company branding and tone standards.
Organize complex information into user-friendly formats for internal and external audiences.

Cross-Functional Collaboration

Partner with subject matter experts (SMEs) engineers developers and product managers to gather technical information and understand product functionality.
Participate in design reviews and product development meetings to ensure documentation reflects current features and enhancements.

Research & Analysis

Research technical concepts user workflows and industry best practices to develop clear documentation.
Identify gaps in existing documentation and recommend improvements.

Content Management & Publishing

Manage documentation repositories and version control using tools such as Confluence SharePoint Git or similar systems.
Maintain publishing workflows to ensure documentation remains current and accessible.
Ensure documentation updates reflect product changes and customer feedback.

Documentation Tools & Templates

Utilize tools such as Windchill Adobe FrameMaker MadCap Flare RoboHelp Markdown editors or Microsoft Word to produce high-quality content.
Maintain standardized templates to ensure consistency across documentation sets.

Quality Assurance

Proofread and edit content for accuracy grammar clarity and compliance with internal style guides.
Conduct usability reviews and gather feedback to improve documentation effectiveness.

Project Management

Manage multiple documentation projects simultaneously while meeting deadlines.
Track project progress and communicate status updates to stakeholders.

Qualifications

Education

Bachelors degree in English Technical Writing Communications Computer Science or a related field required. Equivalent experience may be considered.

Experience

3 5 years of technical writing experience preferably in a technology-driven or software-focused environment.
Experience working with Agile development teams is a plus.

Technical Skills

Proficiency in documentation tools such as Windchill Adobe FrameMaker MadCap Flare RoboHelp Markdown editors or similar platforms.
Familiarity with content management systems (CMS) and version control tools (e.g. Git GitHub).
Basic understanding of programming languages APIs or software development processes preferred.
Experience leveraging AI-based document enhancement or content organization tools is highly valued.

Writing & Communication Skills

Excellent written and verbal communication skills.
Ability to translate complex technical information into accessible content for non-technical audiences.
Strong attention to detail and commitment to accuracy.

Soft Skills

Strong organizational and time management skills.
Ability to work independently and collaboratively in a fast-paced environment.
Adaptability and problem-solving mindset to manage shifting priorities.

Preferred Qualifications

Familiarity with UX/UI principles or visual design tools.
Knowledge of SEO principles or structured content authoring methodologies.

Work Environment

Occasional overtime may be required to meet project deadlines.
May require occasional travel for collaboration or product-related training.

Why Tekberry

We need hard-working reliable employees. Tekberry offers a $100 referral bonus for referrals resulting in successful placements.

Tekberry Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to protected status under applicable laws.

By submitting your resume you consent to receive communications from our organization via text message. All texts are sent by real people and we look forward to connecting with you.

View all open roles:

#INDHP

Title: Technical Writer III Pay Rate Range: $40.00 $50.00/hr. (DOE) Employment Type: Contract 12 months Schedule: Full-time Monday Friday (8:00 AM 5:00 PM; some overtime may be required) Location: Newton NC - 100% on-site Job Posting ID: CRNGJP Job Overview Tekberry is seeking an exp...