Account Manager French Speaking (French Market)

Account Manager - French Speaking (French Market)

Join us in our mission to transform the way people shop and eat where impact innovation and growth drives everything we do. Our Commercial team sits at the centre of Deliveroos marketplaceshaping how we serve restaurants grocers and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies we take on big challenges that move the business forward. If you thrive in fast-paced commercial environments and want to influence the future of a global brandthis is the team for you.

Were looking for an SMB Account Manager (French Market) to join our Manchester this role youll help us empower restaurant partners across France to get the very best out of our platform by advising on marketing technology and operational excellence.

Get to know our Commercial team what drives us how we work and what you can expect.

What Youll Be Doing

Youll be joining the SMB (Small Medium Business) team. Based in Manchester City Centre we are a high-energy group that supports local independent restaurants through a desk-based consultancy model helping them navigate the rapidly expanding delivery industry.

Heres what your day-to-day might look like:

• Portfolio Management: Lead a diverse portfolio of accounts using a desk-based model supporting growth through phone email and digital presentations.

• Relationship Partnership: Maintain long-term relationships with our French partner base ensuring high-quality service and driving positive outcomes for both the restaurant and Deliveroo.

• Campaign Execution: Drive engagement with national and local marketing opportunities to improve key performance metrics including order volume and partner retention.

• Operational Liaison: Act as the bridge between your restaurants and internal teams to ensure our solutions are delivered according to partner needs.

• Data-Driven Strategy: Use insights to identify performance barriers and implement creative solutions that help partners offer the best delivery experience possible.
  

What Youll Need to Thrive

Essential:

• Professional fluency in French with the ability to converse confidently with business owners in the French market.

• Proven track record in account management with strong relationship-building skills that consistently produce positive results.

• Strong communication skills specifically an excellent phone manner and experience providing high-quality support via telephone or video.

• Analytical ability with a knack for understanding complex problems and finding the crux of an issue quickly using data.

• Creative problem-solving with an enthusiastic approach to removing barriers and a keen interest in how technology drives partner success.
  

Why Join Us

At Deliveroo youll do work that matters solving real-world problems in a three-sided marketplace thats constantly evolving. Were food lovers problem solvers community builders and more brought together by a shared drive to make things better. Working here you can expect to:

Make a visible impact every day

Your work directly improves experiences for customers partners and riders.

Learn fast in an entrepreneurial environment

Work close to the market with autonomy pace and real responsibility.

Build a career not just a role

Stretch yourself develop new skills and grow as the business evolves.

Deliver together in an inclusive culture

Collaborative values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shineour interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash bringing together teams with even greater reach scale and ambition. Depending on your role you may collaborate with teammates systems and leaders across DoorDash and Wolt. Together were unlocking new possibilities as one global team.

Diversity Equity and Inclusion

At Deliveroo we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger more creative and better at what we do. Were committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age gender ethnicity disability sexual orientation gender identity socio-economic background religion or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles or if you require any reasonable adjustments during the recruitment process please contact our recruitment team at and well be happy to help ensure you have a fair and equitable experience.

If youre excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious supportive teams wed love to hear from you!

Required Experience:

Manager