Customer Services Assistant (Part Time 18 hours) FTC (16th March – 31st August 2026)

London - UK

Monthly Salary: Not Disclosed

Experience Required: 0-1years

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

KEY RESPONSIBILITIES

To ensure all passengers have purchased the correct ticket type for their journey
To maintain a high standard of customer experience at all times
To organise and manage the customer queuing system at the required piers
To support and protect the revenue protection on the required piers
To ensure clear communication is delivered to all customers and colleagues
Be committed and flexible in your approach to work
Ensuring we are committed to providing a punctual and reliable service to our customers

Requirements

QUALIFICATIONS & EXPERIENCE

Previous experience in customer facing role ideally from hospitality retail or tourism background
A genuine desire and ability to work with the public in a front line customer facing role
Ability to build rapport with customers and be approachable knowledgeable and helpful

BEHAVIOURAL COMPETENCIES:

Communication
Team player
Time management
Emotional intelligence

Required Skills:

QUALIFICATIONS & EXPERIENCE Previous experience in customer facing role ideally from hospitality retail or tourism background A genuine desire and ability to work with the public in a front line customer facing role Ability to build rapport with customers and be approachable knowledgeable and helpful BEHAVIOURAL COMPETENCIES: Communication Team player Time management Emotional intelligence

KEY RESPONSIBILITIES To ensure all passengers have purchased the correct ticket type for their journeyTo maintain a high standard of customer experience at all timesTo organise and manage the customer queuing system at the required piers To support and protect the revenue protection on the required...