Freight Forwarder White Glove

Job Req Number: 104279
Time Type: Full Time

Move forward as Freight Forwarder White Glove at DSV in Ede

Are you the one who keeps full control when transport truly requires tailor-made solutions As a freight forwarder white glove at DSV you organise and coordinate high-end service-oriented transport solutions across Europe. With your eye for perfection and strong customer focus you deliver a premium logistics experience from start to finish.

You get it done

Working within DSV White Glove means working on transport solutions where standard simply isnt enough. These deliveries require extra care precision and service and you make sure every detail is right: youre on it.

How you do this As a freight forwarder white glove you take full ownership of complex and high-value shipments. These include goods that require special handling such as medical equipment high-tech installations or luxury products. You coordinate the entire process from transport to possible installation assembly or additional on-site services. You achieve this by:

• planning monitoring and coordinating White Glove deliveries and customer-specific requirements;
• registering and processing orders transport documentation and service reports;
• safeguarding quality customer experience and agreed service levels;
• anticipating deviations and acting immediately in case of disruptions or changes;
• actively contributing to process improvements efficiency and the further development of our premium services.

Your team stands out within DSV because no transport challenge is avoided. For every customer request you work together to find the best solution with a strong focus on service quality and collaboration. Together you ensure that white glove deliveries truly feel like white glove.

We are DSV we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners there is no place in the world we cannot reach via transport by air sea rail courier or road or where we can offer storage in warehouses.

You make sure everything is just right paying attention to every detail! Thanks to you customers experience White Glove service as it should be: carefree familiar and perfect! says Marco van Beek White Glove Manager.

In the Netherlands we operate from over 40 branches with more than 5000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• strong customer focus and excellent communication skills;
• a sharp eye for detail and the ability to maintain overview;
• a strong sense of responsibility and a natural drive to deliver quality;
• a degree in transport or logistics is a plus but passion for the profession matters more;
• some experience in planning or coordinating transport for example as a freight forwarder or transport planner;
• good command of Dutch and English.

It all counts for this vacancy of freight forwarder white glove in Ede. Furthermore it is of course important that you feel at home with us. That will certainly be possible if you like to keep going have guts and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

• a salary aligned with your knowledge and experience;
• a 5% annual bonus paid out in November;
• 24 vacation days 4 additional ADV days and 8% holiday allowance;
• a favourable pension scheme partly non-contributory with a 5% employee contribution;
• access to knowledge and training through the DSV Academy enabling you to grow and shape your career path.

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy Our corporate recruiter Manouk Lips answers all your questions via 31 (0)or .

We will only contact you via our official company email addresses (e.g. @ or @) and never reach out to candidates through personal email providers such as Gmail or Hotmail.

DSV Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements.

With close to 160000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

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