Pre-Sales Appointment Specialist (Inbound – Remote)

This is a remote position.

Easy Wedding is hiring a Pre-Sales Appointment Specialist to become the first voice our couples hear when they reach out. This is not a robotic script-reading job its a meaningful role where empathy speed and smart communication directly impact the client journey.

Youll be responsible for responding quickly to inbound leads understanding each couples personal situation and booking them with the right sales consultant. This is the entry point to our sales pipeline your work sets the tone and quality of everything that follows.

Youll handle calls WhatsApp messages CRM updates and other touchpoints. Youll collaborate daily with our Pre-Sales Team Lead Sales Advisors and Management to ensure every client feels heard and guided not just processed.

This role is ideal for someone who has worked remotely before thrives on clear communication enjoys building trust fast and is ready to make every conversation count.

Requirements

Easy Wedding is hiring a Pre-Sales Appointment Specialist to become the first voice our couples hear when they reach out. This is not a robotic script-reading job its a meaningful role where empathy speed and smart communication directly impact the client journey.

Youll be responsible for responding quickly to inbound leads understanding each couples personal situation and booking them with the right sales consultant. This is the entry point to our sales pipeline your work sets the tone and quality of everything that follows.

Youll handle calls WhatsApp messages CRM updates and other touchpoints. Youll collaborate daily with our Pre-Sales Team Lead Sales Advisors and Management to ensure every client feels heard and guided not just processed.

This role is ideal for someone who has worked remotely before thrives on clear communication enjoys building trust fast and is ready to make every conversation count.

Benefits

Were looking for someone who is:

• Experienced in pre-sales call centers hospitality or customer support (25 years)
  

• Confident speaking and writing in English (accent is fine energy matters more)
  

• Available 5 days per week with a stable work schedule
  

• Able to respond to leads within 1 minute (SLA) across WhatsApp Botspace and CRM
  

• Familiar with remote work tools and customer messaging (calls chat CRM email)
  

• Comfortable listening asking probing questions and adapting not just following a script
  

• Reliable and consistent not juggling side gigs student classes or other jobs
  

• Female candidates (preferred) with a warm proactive and human tone on calls
  

Bonus if youre based in Syria the Philippines or another remote market with stable internet and power.