Occupancy Planning and Management Delivery Director & Regional Lead APAC

Gurgaon - India

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

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Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

APAC Occupancy Planning and Management Delivery Director & Regional Lead

Overview

We are seeking an experiencedAPAC Occupancy Planning and Management (OPM) Delivery Director and Regional Leadto join our team. This is a senior leadership position responsible for overseeing a team of150 Occupancy Planning professionals across India and other countries withinAPAC (Asia Pacific).The successful candidate will lead high-performing regional teams foster strong client relationships drive delivery excellence and support business expansion through innovative solutions and best practices in the field of corporate real estate. This position will report to theGlobal Occupancy Planning and Management Operations Leaderlocatedin the United States.

Key Responsibilities

Leadership & Team Management

Lead mentor and manage teams of Occupancy Planning professionals embedded on major client accounts throughout the assigned region.

Act as the primary representative of the OPM business in the assigned region nurturing client relationships and ensuring satisfaction with service delivery.

Coachmanagers andprovide clear directions to help account teams consistently meet clientobjectivesand contractual obligations.

Client Engagement & Delivery Excellence

Cultivate andmaintainstrong partnerships with clients driving consistent high-quality occupancy planning and management services.

Serve as the escalation point for client concerns and deliver prompt effective solutions.

Ensurebest-practiceadherence and operational consistency across regions.

Business Development

Proactivelyidentifyand pursue business growth opportunities within the market.

Present and pitch OPM services to prospective clients including developing tailored organizational models defining scopes of work preparing costproposalsand negotiating contract terms.

Drivethe expansion of OPM servicesleveragingdigitalinnovationand new delivery models.

Collaboration & Integration

Work collaboratively with cross-functional leaders and teams to ensure smooth integration and consistent delivery of OPM services including partnership with Space Data Management (Auto CAD & CAFM/IWMS systems team)Variable OP Project Teams Workplace Management (WPM)Consulting Transaction Managementand Transition teams.

Drive process improvements and share innovative ideas across the business and with clients.

Develop a strong internal network and partnership with internal business lines with the intent to grow the OPM business.

Talent Development

Create opportunities for career growth and professional development within the OPM team offering clear pathways and training programs.

Partner with HR and regional teams for effective recruitment onboarding performancemanagementand retention of top talent.

Compliance & Governance

Uphold and ensure compliance with all contractual obligations service level agreements and industry standards.

Foster a culture that aligns with company values and promotes service excellence.

Requirements

Minimum 10 years of professional experience leading occupancy planning or corporate real estate teams with demonstrable success in client service and team management.

Strong commercial and financial acumen. Responsibility for PL managementand revenue targets.

Proven ability to influence and achieve results through others.

Excellent stakeholder management and networking skills.

High degree of self-awareness emotional intelligence and relationship-building ability.

Persuasive communicator with strong presentation skills; able to articulate complex concepts to clients and internal Senior Leadership (COO level) teams clearly.

Bachelors degree in Architecture Design or a related field;Mastersdegree or MBA is preferred.

Experience leading large multi-cultural teams ideally in a global corporate real estate environment.

Fluent in English;proficiencyin one or more APAC/India languages is a strong plus.

Willingness to travel up to 10% and work across multiple time zonespredominantly withinAPAC and with stakeholders in the US.

Key Competencies

Strategic Thinking:Sees the big picture simplifies complexity and solves problems creatively.

Change Management:Adaptable to change intellectually curious and driven to innovate.

Collaboration:Builds strong relationships and works effectively with others.

Execution:Delivers results with accountability and resilience.

Client Focus:Prioritizes client success and business outcomes.

Inspiring Leadership:Energizes and motivates teams creating vision and strategy.

Location & Travel

Preferred base:GurgaonorBengaluru India.Singaporemay be considered.

Flexibility to travel throughout APAC and to the US as needed.

Ability tooperateacross multiple time zones including regular interaction with teams and leadership in APACEMEAand the US.

Location:

On-site Bengaluru KA Gurugram HR

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Required Experience:

Director

JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful career...