Slots Arcade Team Leader (AGC)
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Job Summary
Grosvenor Casino The Victoria (150-162 Edgware Rd London W2 2DT)
As an AGC Team Leader youll play a key role in the daytoday running of the venue and in creating a great experience for our customers.
Youll lead by example supporting your team to deliver highquality service particularly across electronic gaming - while helping drive admissions through approved promotions.
Youll take on Duty Manager and keyholder responsibilities ensuring the venue operates safely securely and in line with all legal and company requirements.
Youll also be trusted with the control and security of company assets and will take pride in always maintaining our brand standards.
Qualifications :
- Demonstrates the ability to engage and motivate a team to consistently deliver high customer service standards that enhance the overall customer experience.
- Willing to undertake Duty Manager / Key Holder responsibilities and complete the Key Holder (KH) assessment to support business needs.
- Able to obtain and comply with all relevant legislation and company procedures.
- Strong knowledge of electronic gaming and the factors that impact its commercial performance including compliance responsible gaming and associated risks.
- Previous team management experience is preferred.
Additional Information :
Be Part of Whats Next
If youre looking for more than just a job - if you want to be part of a team that values passion performance and care - wed love to hear from you.
Were building something special at Grosvenor Casinos. Join us and be part of it.
Were for Everyone
At Grosvenor Casinos and The Rank Group were committed to creating a workplace thats welcoming and inclusive. If you need any adjustments as part of your application or interview just let us know were happy to help.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Hyperion
- Acquisition
- Asset
- ABAP
- Basic
- Activex
About Company
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are t ... View more
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