(Snr) Medical Information Associate US hrs

PrimeVigilance is looking for a Medical Information Associate to be responsible for supporting the Medical Information team in handling initial adverse event and medical information inquiries in English according to US working hours pattern.

Key Responsibilities 

To provide approved responses to medical enquiries from external customers (healthcare professionals patients pharmaceutical clients) including call handling  

To accurately identify document and report adverse events/side effects pregnancy and other special situation events and product quality complaints within required timeframes 

To ensure that all medical information enquiries are tracked and fully documented within the Medical Information database accurately and completely 

  Providing management with regular updates 

Assisting in departmental regulatory inspection preparedness for the company pharmacovigilance system and actively participating in PV inspections or audits;  

Qualifications :

Requirements:

• Life science or biomedical degree (e.g. chemistry biology biotechnology pharmacy nursing). Healthcare professional degree is an advantage
• Advanced English skills both verbal and written
• Strong interpersonal and communication skills with the ability to summarise complex scientific information into an easily understood form.
• Working patterns align to US timezone (EST)
• Excellent time management and organisational skills with attention to detail
• Ability to handle phone enquiries and perform out-of-hours service if required

Additional Information :

Why PrimeVigilance 

We prioritize diversity equity and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds genders and ages can contribute and grow. 

To succeed we must work together with a human first approach. Why because our people are our greatest strength leading to our continued success on improving the lives of those around us. 

We offer: 

• Training and career development opportunities internally 

• Strong emphasis on personal and professional growth 

• Friendly supportive working environment 

• Opportunity to work with colleagues based all over the world with English as the company language 

Our core values are key to how we operate and if you feel they resonate with you then PrimeVigilance could be a great company to join! 

• Quality 

• Integrity & Trust 

• Drive & Passion 

• Agility & Responsiveness 

• Belonging 

• Collaborative Partnerships 

Come and join us in this exciting journey to make a positive impact in patients lives. We look forward to welcoming your application. 

Remote Work :

Yes

Employment Type :

Full-time