Are you passionate about building trust in e-commerce and being the voice for millions of sellers in emerging markets Amazons Emerging Markets Seller Experience team is seeking a Program Manager to lead our seller trust this role youll champion seller sentiment while designing and implementing programs that protect both our customers and sellers ensuring a seamless marketplace experience.
This is a unique opportunity to shape how Amazon builds trust and responds to seller feedback in our fastest-growing markets. Youll analyze seller sentiment trends identify friction points and drive improvements that matter most to our selling partners. The ideal candidate will combine strong analytical capabilities with strategic thinking having the ability to translate seller feedback into actionable insights and drive meaningful change across the organization.
Key job responsibilities
Drive seller trust programs across emerging markets
Develop and implement scalable solutions to address top seller pain points
Create and maintain seller sentiment dashboards and tracking mechanisms
Partner with tech operations and policy teams to resolve systematic issues
Design and execute seller listening programs and feedback loops
Drive data-driven decisions through sentiment analysis and trend identification
Lead high-visibility projects requiring cross-functional coordination
Build strong relationships with key internal partners globally
Implement automated solutions to improve seller experience
- 2 years of program or project management experience
- Bachelors degree or equivalent
- Knowledge of SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience working in an analytical environment with cross-functional teams
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